THE STEPS Hotel - by Eitch Collection

Explore THE STEPS Hotel - by Eitch Collection
9.2
Exceptional
From 173 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.6

Traveler Reviews THE STEPS Hotel - by Eitch Collection

Number of reviews per page
20
40
Top reviews
Adam
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Worth the money- staff helpful and the hotel is clean.
Christina Chevrette
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The hotel is in a great location - can walk to all sights easily. The staff are so friendly and helpful. Has an elevator. Check in was very quick and seamless. My only issue was the noise. Our room was located over the restaurant and next to other restaurants. The staff would drag the tables and chairs in and out every morning and night and it would wake us up very early and I was unable to fall asleep until after they were put away. Can hear everything on the street. I think if I would have had ear plugs would have been ok. If noise doesn’t bother you, the hotel is perfect. Breakfast was small buffet - eggs, cheese, potatoes, bread, pastries.
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helen
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

great location. Rooms were clean and modern. staff really helpful.
William
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great central location. The room was beautiful and clean. Only two complaints. It is a very noisy area and the room was too warm and we couldn’t find any temperature controls. Both made sleeping difficult.
Cecilia
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Enjoyed my stay here! Very clean and complimentary breakfast!
Tyler
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great area, convenient. Clean and quiet.
Shimin
icon-
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Absolutely amazing stay. The room was tastefully designed and quiet. The location was amazing and close to everything. Staff was also nice and welcoming
Matthew
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Great place - would definitely stay again. Staff was very friendly and accommodating :)
Firas
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

My stay was excellent. The location is outstanding, very close to major attractions and easy to get around. I would definitely stay here again.
Monica
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Excellent service, the hotel was incredible good, staff amazing, well located. Installations and amenities are great. Deeply recommend
haily
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

The room was rough around the edges. The walls were very neat up. The hotel that they brought us to wasn't in the main hotel. It was in the annex building which was 2 blocks away from the main hotel which had no elevator and two flights of stairs.
Maria Aurea
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

All the staff were friendly and accommodating
Lil
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Love it
Federico
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

The internet very good and quick
Ian
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Staff was friendly and welcoming
Nestor
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Nice hotel. Comfortable and central location. But no frills so way overpriced.
Tannaz
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

This is definitely not a 4 star hotel more like a 2 star. Only thing going for it is the location.
Armine
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

I like the location; I did not like the breakfast
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Location was great as it was close to many attractions such as the steps, Trevi fountain, pantheon. Shopping was literally right around the corners. The room was in very good condition but we were situations about 3min from where we checked into the hotel. We also didn’t have an elevator in our building. The last thing was being asked to pay for the hotel/city taxes in cash. They wouldn’t accept payment in any other form, which made it inconvenient.
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Jodi
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

The staff here was wonderful! The hotel was clean and safe. Very walkable.
Number of reviews per page
20
40