Overall Ratings & Reviews Roomo Pinheiros Oscar Freire Residencial

They told me to write them or call them 48h before the checkin to receive the checkin information. They never answered so I went on the checkin day to the property, the guy at the building did not know who I was or which appartment I reserved. He did also not have the checkin information. They did not reply the whole day, neither mail or telephone, so I could not enter the room and had to find another hotel in the evening after hours of waiting in the lobby of the building... most ridiculous and irresponsible hotel experience I have ever had in my life, and that all after a long flight. I can only strongly advise you not to book with them, still have not received any comment.

O local é muito bem localizado e tem uma infraestrutura ótima, o conforto também é muito bom. Mas o serviço da empresa de locação é bem ruim, o atendimento é muito limitado, já que a hospedagem fica em um prédio residencial e não há ninguém da empresa in loco.