Impiana by Roxy Hotel

Explore Impiana by Roxy Hotel
9.0
Exceptional
From 60 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.6

Location

8.9

Service and Facilites

8.9

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Traveler Reviews Impiana by Roxy Hotel

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40
Customer reviews
Mohd f. B. r.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Overall, it was excellent. The breakfast selection was limited, and the bathroom design was uncomfortable.
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Robby J.
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Medical
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8.8
/10
Reviewed 11 week(s) ago
You can check in early because the room is ready.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
The space is huge with a working television and friendly staff.
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Rizal A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 week(s) ago
The rooms are spacious, there’s a mini-market and coffee shop, and while the food selection isn’t very diverse, the taste is quite good. The smoking room has a nice aesthetic.
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O***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 22 week(s) ago
Most of the restaurants on site were closed during my stay, but it was comfortable nonetheless.
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C***E
icon-origin-TRAVELOKA
10.0
/10
Reviewed 40 week(s) ago
Happy to stay in and enjoy our stay here.
1 people find it helpful
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 44 week(s) ago
very greattt experience to stay at roxy hotel
2 people find it helpful
J***r
icon-Medical
Medical
icon-origin-TRAVELOKA
6.9
/10
Reviewed 46 week(s) ago
the bathroom only have 1 light, which is not good. kinda scary. and the bfast was just ok.
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Vicky
icon-Medical
Medical
icon-origin-TRAVELOKA
9.7
/10
Reviewed 47 week(s) ago
Everything was excellent. It's just that the breakfast menu lacks variety.
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1 people find it helpful
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 51 week(s) ago
Location is 10 mins car ride from Kuching Waterfront. Not much to explore around the hotel. The hotel seems to attract mostly locals and Malaysian visitors. Hardly any foreigners (except me & my travel companion) judging by the breakfast guests. But breakfast served is good. Room quite spacious but the opaque bathroom glass panel is intrusive. You can actually see shadow movements from outside when someone is in the bathroom. Very voyeuristically uncomfortable. Overall it's value for money for guests who likes quiet surroundings.
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2 people find it helpful
L***a
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 52 week(s) ago
The hotel is quite nice. I like the room, is cozy and spacy. Just needs few things for improvement: in the room, there is no face/small tower, no sandal and i booked with note check out time 2pm. No reply from the hotel, i automatically assumed approval to check out at 2pm. But I was called to ask to check out at 12 with reason the hotel is fully booked (which I doubted so). Then I barganed for 1pm. By 12 sharp, the AC in the room was off, by 12.50 the power in the room was off automatically meaning please get out immediately 😃. I think it's not a proper and nice way to do so to a guest... This is the first time I experience a unique check out situation.
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LEE C. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 53 week(s) ago
Good. [Engaging opening sentence] [Describe your stay experience] Ambiance/Facilities: [Describe the ambiance and facilities of the hotel] Food: [Share your thoughts on the food provided] Staff Assistance: [Describe your experience with the hotel staff] Highlights: [Mention the things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel location, e.g., conveniently located near...]
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1 people find it helpful
A***f
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Friendly staff and an interesting & delicious breakfast
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2 people find it helpful
A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 56 week(s) ago
Beautiful hotel and interesting place
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2 people find it helpful
Ng Yi S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 63 week(s) ago
Toilet smelled and hallway not vacummed. Will not recommend this.
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Accommodation's Reply
21 Jul 2025
Dear Ng Yi S, Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and sincerely apologize for the cleanliness issues you encountered. What you described does not reflect the standards we strive to maintain, and we will be addressing this with our housekeeping team immediately. We appreciate you bringing this to our attention, as it helps us improve. While we understand your decision, we do hope you'll consider giving us another chance in the future to provide the quality stay you deserve. Kind regards, Izzuddin W. Front Office Supervisor
Cindy T.
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 69 week(s) ago
A great hotel to stay. Even the wall is not too thick to handle the noise but still a comfy room.
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Martini L.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 74 week(s) ago
Really nice hotel. Big room. Clean. Nice breakfast. Friendly staff with good price.
1 people find it helpful
Muhammad R. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 74 week(s) ago
Everything was great, clean, good breakfast!
1 people find it helpful
Agung T.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 77 week(s) ago
Staff named Marten & Hanis, good service. Breakfast food is lacking.
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1 people find it helpful
Robertus B. E. W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 84 week(s) ago
The hotel staff service is very good and friendly, the room is very clean, the room is very spacious, the breakfast food is very delicious and varied. It's just a shame that on the day of check out the room we stayed in had a leak from the edge of the deck near the window, it seems like there was seepage because when we stayed it was raining continuously, and we have reported it to the receptionist and it was responded to well. for another time I want to stay at this hotel again.
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2 people find it helpful
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