Always a pleasant stay! Staff and rooms are lovely. if I was to change or request anything some of the rooms could do with up graded smart TV's other then that I absolutely love staying At the Black Diamond, it quiet, safe, convenient and the rooms are beautiful! It is my favourite place in Blackwater to stay and I Highly recommend your next stay be here!

I cancelled this property twice by email directly with motel. And spoke to your customer service to arrange refund due to being 500ks away from area. He guaranteed a refund even though it was non-refundable due goodwill. He would arrange refund once he spoke to the motel. As he could not make contact, he advise that the team would follow up. No refund as yet or follow up email

Handy location

Bed was really comfortable, sheets were really nice, shower was hot, room was clean. Price was good. Noisy at times being on highway and railway line, but not too bad really.

Absolutely amazing staff, rrom was clean and quiet. Would definitely be visiting again.

The property is right beside the Capricorn Highway with road traffic slowing from around 10:00pm but starting up again at 4:00am. Walls are paper thin so the ability to block out road noise and neighbours party impossible.

Basic but ok. Cleaning requires a little attention and fittings need updating. Such as new lighting. The existing fluorescent tubes are missing the covers/diffuser and there’s no ceiling fan. Bathroom is updated and is good with the exception of a working exhaust fan.

I thought gentleman that worked for hotel was helpful and friendly. Lady who worked at hotel was rude and abrupt

Perfectly fine motel in Blackwater

Was perfect to stay for work purposes.

Good

Bit overpriced but all in all was clean and good for a short stop. 👍

East check in, check out. Great locatiin, friendly staff.

Easy to find. The fact we had the whole place to ourselves for 3 days. Staff were so personal, they were always busy keeping the place clean

Nice comfortable bed, reasonably quiet, very friendly staff

Easily accessible. Room was basic but sufficient for a short business stay. Continental breakfast was a bonus saving an early start.

Hotel comfortable and very clean. Staff friendly and efficient.

Great location for the mines etc, but the railway line is a little too close and it goes all night.

Facilities: Nice ; Value: Reasonable; Service: Go the extra mile; Cleanliness: Spotless;