The hotel itself was just fine. The room was clean and had a nice hot shower. Our issue was with a member of the staff; Leo. He stopped us on the way in after dinner (hours after check-in) and began telling us that breakfast (which states it is included on the Expedia website) was going to be 20 soles per person. Confused, we showed him that on the Expedia website it notes that all rooms include free breakfast. After some back-and-forth, he finally agreed to honor what the booking states. If all rooms did not include free breakfast, it should be noted on the website or told to us before we paid for the rooms at check-in. We felt like we were trying to be taken advantage of. Would not recommend this hotel to anyone. There are so many other options. The rest of the staff was just fine.

Nice hotel. Good location right behind the train station. 2 minute walk from the main road. Perfect for families or anyone else. Comfortable and the staff was very helpful. Laundromat 50 feet away as well.

Excellent Spot. Very Clean and comfortable Shower was huge great pressure and Hot water.

We were in Peru for 16 days. This is only hotel which has an elevator and two out of eight hotels which have refrigerator & air conditioning

Good property but there was a fight with one of the workers that caused a huge scene. Buena propiedad pero había una pelea con un trabajador que causó mucha preocupación.

Excellent value for your money. Perfect place to rest after all the walking. The simple breakfast was a bonus. The owners are so nice.

I stayed here for 2 nights. The front desk was very helpful. Breakfast was served as per personalized taste/ request. Rooms were very clean. Good insulation in the rooms. Walking distance to the machu pichu bus stop and train station.

It was very good and staff was very accommodating

From start to finish, the staff was super nice and accommodating. The room was clean, the beds comfortable, the shower had great pressure, and the breakfast was good.

Very helpful and friendly staff. Went out of their way to help.

I had an awesome stay at this hotel. the people working were super nice and accommodating (Esmerelda and a man whose name I didn't catch) - they met me at the train station & walked me to the hotel, helped me with the AC when I couldn't figure it out & let me leave my bags after check out when I went to Machu Picchu. the hotel was very reasonable & breakfast was good. I would 100% stay here again and recommend it to friends.

Very nice hotel. Staff was very helpful and friendly.

Clean convenient friendly hotel. We would have liked a room with a window. The stairs were a bit awkward.

The hotel contacted me to offer to pick us up from the train station when we arrived, which that didn't happen. Once we finally made it to the hotel I told them we were looking for them and the receptionist brushed it off and simple said "We didn't make it because we were short staffed." We got to our room and my bed was full of hairs and the sheets were dirty. I did not unpack anything because I was scared there wou

Just a place to rest your head. Nothing special. Breakfast was was a simple one but it was constantly replentished. Service and staff were good.

Very clean and good breakfast included. Close to the train very easy and shopping, restaurants. No hot water at sink

great place to stay,clean,friendly people's work there. excellent ubication from the train station. the young boy at from desk have a great customer service, I really recomend this place to stay

This is very small hotel. Close to train station and bus station. Rooms are clean. The owner and staff very friendly and helpful. Nice breakfast.

Good value for the location. No frills, which was fine. Very bare bones. Decent breakfast, though! Kind and accommodating staff. No window in the room, which was a little claustrophobic for me, but I knew this when reserving.

The hotel staff were very friendly. The location is about 5-10 minutes from the train station and bus stop, which is very convenient. The rooms were ok, we had 3 beds packed into a small space and the room seemed a bit musty. The shower was nice and had a lot of hot water. The breakfast was very basic and could’ve been better. They held our bags for us while we hiked. The hotel is a great price and it served its purpose.