Parking, staff, air conditioning, clean room

Es la segunda vez que viajo a Chiapas y me e quedado en este hotel las dos veces. La primera vez me encanto y esta última me quede una semana, pero toca decir que si haces la reservación por Expedia o otra app, te darán los cuartos que se encuentran hasta atrás del hotel. Son mucho más viejos, sucios y hasta llenos de mosquitos, pulgas o hormigas rojas. Despertamos llenos de picaduras y en la madrugada tuvimos que cambiarnos de habitación. Claramente nos dijeron en reservación que las mejores cuartos estaban en la parte de enfrente del hotel, frente a la alberca. Nos cambiaron y terminamos de pasar un momento mucho más placentero. Overall the stay was pretty decent, the restaurant and the food was ok.

Yes

The room are cleaning service are very good, however They are every morning at fixing something down stairs very loud the card desactívate very often, some of the room has humidity!.

Good Hotel

Rooms were reasonably priced, staff was friendly, rooms were clean, great amenities! Would definitely stay here again!

El aire acondicionado de la habitación hace mucho ruido y las instalaciones de la habitación son muy malas.

Lo único negativo es que las habitaciones son algo antiguas. Les hace falta renovarlas. Pero la atención del personal, la limpieza, la ubicación del Hotel y los negocios cercanos lo compensan sobremanera. Soy un cliente satisfecho y regresaré al hotel.

Fantastic hotel.

It was wonderful and everyone friendly. Had some internet issues-could be better. resteraunt not that great and VERY limited bar. Only had two small bottles of wine-and it was red-didn’t replace. Only had beer-2 small bottles of red wine, tequila and not much more.

A great hotel and great value for money. This is a hotel that is very popular with Mexicans. It has an excellent swimming pool, a good restaurant and is centrally located. The rooms are basic but have everything needed. I would stay here again. The only issue was that the internet is slow,

Room was noisy … no window screens therefore mosquitos in the room, roaches in the restroom

It says there is a shuttle to the airport, but there is a charge, and it is cheaper to take a taxi.

Nice facilities, clean, pleasant environment and kind staff. Overall a good deal. I would go back for a short-term stay.

The place is ok not as the pictures are shown it was clean but the pool was ok. Location was great in front of a big mall. Ok to stay for a night. Stayed there because I was flying out to San Diego

The description of hotel says parking is free but when we came they charged us $35usd

Las instalaciones exteriormente estan muy bonitas y cuidadas :) En cuanto a los cuartos les falta mucho mantenimiento, necesitas entregar tu credencial para que te puedan prestar una plancha, la cama un poco dura y ruidosa cada que te mueves aunque sea un poco

Love the place. Really clean. Really friendly and knowlegeable staff

Never going back

It’s a convenient location , friendly people. Nice little restaurant