Not a good experience. The room was hot, stuffy and not very well cleaned. There was no indication of WiFi. During the first night I accidentally knocked a glass off the table. The next morning I alerted the front desk. When i got back to my room, the broken glass was still on the floor right where it had fallen. On departing the front desk guy just shrugged and said "thought i told them" when i told him the glass hadn't been cleaned up, then immediately asked me if everything was OK with my stay. Clearly he wasn't interested in the answer. Location is fantastic, and the restaurant downstairs is good and convenient. Parking is difficult. View from the room didn't match the photo (unless you're standing on the tips of your toes).

We booked a Superior Double Room based on the Expedia advertisement that we would have a balcony or patio. Once we arrived, we were informed that the Superior Double Rooms have a balcony OR bathtub, and we were put in a room with a tub. I had also messaged the property to ensure we had a balcony/patio and to check on parking. They never responded, and when we arrived the staff informed us that the person who responds was off that day. Buyer beware…check out the hotel on their website and call if you need to reach them. Do not trust the Expedia descriptions. Overall a fine hotel in a great location.

Business Trip 1 night. This was a great hotel and location (just away from the city centre) . Room was spotless and comfortable - love the balcony and view across the water and the town.The main Boss chap (I think the manager or owner) was very polite and helpful, and his English was better than mine. The Hacienda Rodzio brazilian restaurant for the hotel was 'Excellent' - the rodzio menu is superb - all the meat cooked to perfection. If back in Lubeck will definately stay here again.

Lake view, restaurants near by

The hotel is great, the restaurant and breakfast are delicious ! We were lucky enough to enjoy asparagus and strawberry season ! The hotel staff was very nice and helpful. The village and the area are lovely. It is a very nice placecto stay.

Housekeeping did not show up several times despite mentioning it and was assured they would come. The place does not open until 10 am nobody there in the morning. Room was old and outdated only plus was the nice balcony. It is way overpriced for all of this. But Carlos the manager was very nice and helpful but only saw him later in the day

Great room with a balcony overlooking the small lake. Shower was interesting, it was raised off the floor about 8 inches, but I managed. Great location for easy access.

For a property that is almost 300 years old... it is clean, well maintained. But the team running the place make all the difference, they make you feel pampered. A small property with a big heart! Thank you all at Hotel Excellent.

This is an older charming hotel situated next to the water that surrounds Lubeck. Because of the age of the building, there was no air conditioning. Our room got stuffy at night. We faced a busy street, so did not want traffic noise and kept the door to the balcony closed. I suspect it would be very warm in the heat of summer. But staff were very pleasant and accommodating.

The main drawback from this hotel was the lack of an elevator. The check in person was kind enough to carry my suitcase up the stairs to the top floor where my room was located. Room was clean with wifi included. Location on a canal with walking path/park was nice. I did not purchase breakfast.

Very central with the old city at one's fingertips. Several nice pubs and restaurants close by.

Family trip thru Northern Germany. Great location and hotel was nice. Only 11 rooms available and we booked a room for 3 that had a pull out sofa. Room was two larger rooms, excellent view and an older bathroom. The pull out sofa was VERY hard but nicely sized. Several plugs were covered with tape and our access to balcony blocked. Water had no setting between ultra hot and cold but we managed. Location, friend service and view makes up for it all. Their food wasn’t super awesome but their drinks were great and again, sitting right by the water is a huge plus on a warm summer day. They have 2 parking spots only in an alley down the street - so arrange for that early on too!

Nice place close to everything. It is clean. Better than average older German hotel in city center .

Lovely location with very nice view. Hotel is above a restaurant and was very noisy

Bed was comfortable, breakfast was good. The room did smell a bit odd but as I got there late I didn’t say anything. One thing that’s important to note - there is no parking on site or very nearby. There’s nowhere to pull in outside the hotel either to run in and ask. The listing said self-parking which I assumed meant there would be parking available. Has to park about 10 minutes away.

Clean, modern upscale rooms run by the restaurant on the ground floor. Very quiet. Good place to begin and end the day with nearby restaurants. Quick walking distance to the center of town along the main street.

We absolutely loved this quaint, charming hotel. Wonderful location on a lake and withing easy walking distance from the city center. Very friendly staff. We asked for and received room with view of the water. We couldn't have been any more pleased with our stay and hated to leave.

It's hardly Excellent. Just OK.

We were there only for one night, and arrived late, so we didn't get to experience the neighborhood much. There was a restaurant downstairs, the Hacienda, but the food wasn't the best. I ordered tomato soup that was supposed to have sour cream, but instead got whipped cream (!!) on my soup. The check-in counter was very small and the check-in itself casual and fairly smooth, but the same guy manning registration was the same one overseeing the restaurant, so they seemed a little short-staffed. The room was comfortable enough, and the place was pretty, and had a good breakfast right on the water, with plenty of space and a great view. The neighborhood was loud at night though and we slept with the window open as there was no A/C, and the noise kept me up (lots of spiders in the window too). Overall, not bad, so I can recommend it with these few caveats.

If you have a car, Hotel Excellent is a great choice for a visit to old town Lübeck. It has a lovely view of the water and is away from the crowds by the main gate. The rooms were charming and pleasant for our visit.