Hotel Andes Urubamba By Ämak

Explore Hotel Andes Urubamba By Ämak
9.6
Exceptional
From 46 reviews
Cleanliness

9.8

Room Comfort

9.6

Service and Facilites

9.6

Traveler Reviews Hotel Andes Urubamba By Ämak

Number of reviews per page
20
40
Top reviews
Reda
icon-with Children
with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room, but very noisy: dogs barking half a night, loud motorists beeping, you can hardly get any sleep.
Luisa
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Grandiosas personas muy buen hotel
Luisa
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Tendría muchas cosas muy buenas que decir de este lugar y su personal pero sin duda alguna en este hotel nos han tratado extremadamente excelente fueron muy generosos y buenos con nosotros. Tuvimos una emergencia de salud con mi esposo en la madrugada 3:00 am y el personal del hotel fueron muy amables y muy diligentes, Juan rápidamente nos ayudó con oxígeno y Marlen nos brindó toda la información necesaria para que mi esposo fuera atendido en el centro de salud, todos estuvieron muy pendientes de la mejoría de mi esposo. Las habitaciones son muy cómodas, limpias y confortables, Jairo el chico que nos recibió nos ofreció muy amable y nos ofreció una calefacción portátil para la habitación pues si es un poco frío en esta temporada del año. El personal es Excelente, súper amables y atentos. Proveen un desayuno continental con fruta, huevos, pan local y frutos secos, bastante bien para comenzar la mañana. Está ubicado en una área tranquila muy cerca al parque principal del pueblo y plaza de mercado. Las instalaciones muy agradables, Súper limpio y muy tranquilo el hotel. Nuestro plan era solo una noche pero los planes cambiaron por la emergencia, por recomendación médica sin pensarlo reserve 2 noches más y sin duda me quedaré de nuevo en este lugar. Mi única recomendación es proveer un número contacto de WhatsApp 24/7 en caso de alguna emergencia. 10/10 mi puntuación 🙏 muchas Gracias por todo lo que nos ayudaron amigos peruan!!
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Anthony
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

A true gem hidden in Urubamba. Very spacious rooms, newly renovated, super clean, absolutely delicious breakfast and amazing service. I highly, highly recommend it if you have to stay in Urubamba
Richard
10.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Very nice and large rooms. Good breakfast.
Catharine
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Breakfast was a nice option.
ALOK
10.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

This was the best hotel we stayed at during our trip to Peru. Elton was incredibly kind, helpful, and always eager to assist us in every way. The complimentary breakfast was also the best meal we had in Peru. Our room was spacious and spotless, and the hotel’s location was perfect—just a short walk from the main plaza, yet tucked away in a quiet area. I couldn’t recommend this hotel more highly!
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Jennifer
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

This was such a great place in a great location. The staff were so helpful, the breakfast amazing, and everything was clean and comfortable.
Molly
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 61 week(s) ago

Expedia Group verified review

Perfect. Very clean. Front desk attendant was very accommodating and kind.
Daniel
icon-Leisure
Leisure
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Amazing staff. Very attentive. Same-day laundry service. Large, clean rooms. Would definitely stay again!
Isabel
icon-with Partner
with Partner
10.0
/10
Reviewed 81 week(s) ago

Hotels.com verified review

2 nights stay to visit Machupichu
Reniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Very nice rooms and clean. The hotel staff was very friendly. Breakfast was very good.
Ayesha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 88 week(s) ago

Expedia Group verified review

The staff at this hotel were so kind and helpful! They spoke a decent amount of English and were incredibly helpful with arranging transportation for our day trips and seeing to all of our needs. The breakfast served was also wonderful! I highly recommend this hotel for those who wish to spend some time in Urubamba.
louise
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

We’ve just had two nights at the hotel, it was fabulous. Ivan went out of his way to make our stay perfect. He recommended places to visit and eat, booked tours, changed money, helped with our plans and got up to make us breakfast at 6am before we left. The room was spacious and the bed large and comfortable
Christina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 114 week(s) ago

Expedia Group verified review

This is a hidden gem in the middle of Urubamba. We didn't have high expectations when booking, but were very impressed upon staying there. The rooms were modern and clean. Perhaps a couple steps down from luxurious, but much nicer that many American 3star hotels. Breakfast was included and they are generous with offerings. STaff is eager to make your stay comfortable, and you are just steps away from all the action. What a great find! and We would happily stay here again.
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Brenda
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 131 week(s) ago

Hotels.com verified review

Good location. Breakfast area had beautiful panoramic views. Staff very friendly and accommodating.
Johan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

Welcoming staff. Nice breakfast with a view. Everything looks brand new and clean. There’s even an elevator. I would recommend it to anyone.
Hugh
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 191 week(s) ago

Expedia Group verified review

They double charged me using a credit card, and I am still working on getting that fixed with my bank. It's a real pain. They also called for my Taxi to Cusco and then tried to charge me double the cost of the Taxi. Be alert - this hotel is nice and in a great area, but they are not honest and transparent. Watch your wallet.
George Kamana
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 197 week(s) ago

Hotels.com verified review

Marcia and Frida went above and beyond to make us feel welcomed. The breakfast was amazing. The rooms on the 3rd floor were clean and warm, which was the first time in our 3 week stay in Peru that we didn’t feel cold at night. Prime location…walkable to the markets, plaza, and bus terminal. Simple great.
Lucia
icon-Business
Business
10.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

Excellent service from all the staff, especially from Ivan. They ordered a taxi and dinner for me in 2 occasions and the expense was charged to my room. Hotel was renovated, clean, and the breakfast was very good.
Number of reviews per page
20
40