It was as a good place to stay and very easy to find and the staff were very helpful.

It was the worse experience ever I stayed in manny places all over but I will never recommend this place the people that operate it are from a country that the place stinks like hell the beds are discusting there was no toilet paper in there Please stay away from it

Paid for four nights, left after three. Rented a room at a hotel across town, actually paying for two hotel rooms on our last night in Spain because they were so bad. I've been in at least 30 countries on four continents in the last 40 years, I've switched hotels many times but I've never been so disgusted with a place that I just left. A screaming argument just outside our window at 5:00 am that went on for half an hour, the hotel manager couldn't be bothered to open the front door and tell them to shut up or move. They acted like they played the part of running a hotel, once, years ago, in a high school play. It is a building with beds, toilets, and doors with keys. Not card keys. Real keys. On cheap plastic rings. My wife and I didn't feel secure enough to leave our passports or anything of value in the room. Oh, and did I mention the stink? Bad enough to knock a buzzard off a dead cow at 50 meters. Won't be staying there again.

Actually we took one look and smell and left. The sheets looked clean but on the whole VERY rundown and of course the smell I think it was attempted to being masked by strongly scented cleaners which only compounded the issue I simply couldn’t breathe in the room. The staff were good about it why not they had our money. This accommodation should NOT BE DISPLAYED ON ANY BOOKING PLATFORM!!!!!

The area was ok and close to the metro. The basement room was very poor. Very noisy from passing pedestrians. It wasn't easy to move around the room. The shower leaked into the bathroom. Couldn't open the wardrobe as was too close to the bed. No signal on the TV. Bed tipped up when sitting on one side. Found a cockroach in the bathroom. Unpleasant smell. Nice bedding on the bed. Staff were nice.

It was clean and the staff were very friendly - if it wasn't for that there would be no stars. That is where it ends. If you want to get a good nights sleep do not stay here. The first room I was given had a terrible cigarette smell - i was moved and the next room was better. Both rooms were on ground level and the noise from the street was very loud all night long. The second night the gentleman working must have had a serious disturbance as there was yelling and crying - but being scared for my safety I stayed in my room until morning. Definitely overpriced and I will not return.

Sketchy neighborhood, no heat. We got a portable heater.

No hot water ...no wifi ... staff was good but rooms stick ... i want refund i do alot of traveling as you can see my history ...

The hotel could have done better to make the stay more comfortable and enjoyable. I was first given a room where the wifi was non-existent. They did move me to a room where the wifi was better so that was appreciated. However, the bed was so large that you couldn't enter it from the sides. This was manageable but just odd. The main complaint was that the hotel is located in a busy area with a lot of car noise and nightlife. This meant a lot of light. The window shades were so thin that they didn't block any light at all and you could practically read without the lights on. I brought this to their attention and the man went to look and said that there were curtains. I agreed and said that they were so thin that they were totally ineffective. It was very difficult to get a night of sleep. The staff was friendly and all that, but a bit more concern for these little things would have gone a long way.

There was no heat in the room and it was 3 degrees celcius. I was freezing all night. The motel area is full of homeless drug addicts and is not safe. I did not feel safe in the room and put the dresser and chair against the door. This should not be listed on the Hotels.com site.

Room 14 was awful and priced at least 3 times more than it should have been. In the basement, dingy, musty, so cramped you could not open the cabinet as it was 6 inches from bed, which had a Shakey leg. Tiny sink, no soap or shampoo as pictured, pitiful bath towel, none for hands. So noisy all night long and into the early morning, no sleep.

Old hostel. Great location and helpful staff made up for the basement room

I would not recommend this place to anyone who is older and travelling alone. What is shown in the photos does not represent the reality. I had booked a double room with an attached bathroom and paid 150 euros. I was shocked to see the size of the room. There was no ventilation. It was below the level of the road and you could hear cars and people walking past. I had no option but to check out and look for another place as there was no way I could sleep in an airless room in a noisy neighbourhood. As I said, perhaps for the young, rooms like this are fine. But they are not a good choice for an older person. And the charges are too high for a room like that.

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Pictures misleading, need cleaning

Chambre qui ne correspondait pas aux photos, c’est dans un quartier où le dealer nous offrait du, hash, de la mari et des champignons au coin de la rue. Ce n’est pas un hôtel, la chambre est si petite qu’il n’est pas possible de circuler à deux. J’avais choisi une chambre avec salle de bain privée mais un bug m’a donné avec salle de commune. Aucune photo des salles de bain car c’est en piteux état.

Many shops walking distance and steps away from the metro. It could be a loud neighborhood at night. Staff were great with a 24/7 night watch.

We arrived around 6:00 PM after a 20-hour trip from the U.S. with my 10-year-old son, exhausted and jet-lagged, hoping to rest before our 9:00 PM tickets to The Lion King theater show. Unfortunately, we were given a basement room with an overwhelming odor of dampness and sewage. We requested a room change, but were told none were available. The only option provided was a single room upstairs without a private bathroom, despite our booking being for a double room with en-suite. No refund or discount was offered despite the downgrade. The lack of support during such a difficult travel day was deeply disappointing. I’ve stayed in many places around the world, and this was sadly one of the worst experiences I’ve had. I would not recommend this property.

I have stayed in hotels much better for half the price of this hotel. The room smells like a sewer. They don't include shampoo, the neighborhood is not safe at night. Many hostile illegal migrants and drunks. At night I can hear on the street, fighting and bottles being broken. Trust me when i tell you to spend a little more, and get yourself a better hotel. The sewer smell in the room coming from the bathroom gave me headaches and terrible sleep. I will never return to this hotel.

Traté de poner buena voluntad, porque algunos comentarios eran terribles. No es un desastre, pero lo peor es que sale mucho olor de los desagues del baño. Y el precio, realmente es muy caro para lo que ofrece. La zona no es agradable, aunque parece segura.