This is a room in a lovely historic building right in the centre of Alicante. Surrounded by cafe bars and restaurants. Excellent location just a short walk to everything. The check in process is smooth if you follow the instructions sent beforehand. My only concern is that as others have noted there are no staff on sight and when we phoned over a small matter no one answered the phone. The room is well equipped, smart TV, fridge, good Wi Fi, toiletries, small balcony overlooking the street. There is a lift. We would stay again but if you like the personal touch this place isn’t for you.