8.8
Very Good
From 97 reviews
Cleanliness

9.0

Room Comfort

9.2

Service and Facilites

9.2

Traveler Reviews Chase Hotel

Number of reviews per page
20
40
Top reviews
Mary
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel was undergoing renovations which was not disclosed on booking , no evening meals available for guests but functions went ahead with food provided !! Also not mentionef was no lift and was 39 stairs to our room and i have mobiliy issues .apart from these issues hotel was fine, staff very friendly , breakfast was very good. Room serviced daily.
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Lorraine
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Wonderfully clean room. Dinner was tasty, well priced and service outstanding.
Tik On
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

A very comfortable hotel just right enough after a long drive to visit Lake District
Richard
4.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The room had a light right outside so wasn’t very dark, the other guests door bang shut and wake you up. But the bed was comfortable and clean
Stuart
icon-Business
Business
8.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Comfy bed,
Carol
icon-with Partner
with Partner
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Excellent stay with lovely breakfast.
Iain
icon-Business
Business
8.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Stayed for one night on a business trip. Check in was easy and staff friendly
Ruth
icon-Business
Business
8.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Seemed a lot of money for a fairly basic place. Very friendly, cleaner didnt miss any corners, poached eggs particularly good, but cheap bread and jugs of stewing coffee / tea at breakfast
Helen
icon-with Partner
with Partner
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Nice stay . Good breakfast. Room comfortable and warm. Only fault no glasses in bathroom for toothbrushing .
Lorraine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Dinner was really great, the service and meals themselves. Attentive staff at bar too. Breakfast also prompt and well cooked to order. Frequently chose this hotel as good value and rarely disappoints
Verified traveler
icon-Business
Business
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Plenty of parking
lee
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Short walk to town, quiet, nice balcony. All Staff really nice, excellent breakfast, evening meal good as well
John
icon-Leisure
Leisure
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

I had a one night stay here and have zero complaints about the hotel. Check in was straightforward, room was very clean, with tea/coffee etc and the bar and restaurant had good options. Breakfast was lovely too.
Alison
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Friendly staff, comfortable room, excellent choice for breakfast even provided me with a gluten free one .
Stewart
icon-Business
Business
6.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

I stayed at the Chase for just a night ahead of a business meeting. I got a ground floor room overlooking the front door. The lights outside were on all night making the room very bright. The noise from the rooms above and people coming and going at the front of the hotel kept me awake until the early hours. There were no black-out blinds and the curtains weren't great. The bathroom was poor...broken bath/shower taps, damaged bath panel and low water pressure. I needed a place for a good night of sleep...this wasn't it.
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Sunil
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Helpful and friendly staff. Clean rooms
Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Excellent hotel
Tim
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Lovely characterful hotel with excellent restaurant and bar. Very comfortable bed and such a quiet night.
Catherine
6.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

One night stay. Room on top floor wasn't expecting no lift, not suitable for anyone with mobility. Breakfast was basic, poached eggs returned. Why only basic white & brown cheap bread on offer.
Lorraine
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 49 week(s) ago

Hotels.com verified review

Accommodation suitable for a one night stay, clean and comfortable. Excellent service, both at breakfast and evening. meal. Great food.
Number of reviews per page
20
40