Borough Arms Hotel

Explore Borough Arms Hotel
7.4
Pleasant
From 224 reviews
Cleanliness

7.4

Room Comfort

7.2

Location

8.6

Service and Facilites

8.2

Traveler Reviews Borough Arms Hotel

Number of reviews per page
20
40
Top reviews
Mr Timothy
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Dusty and dated hotel. Staff were nice and was reasonably priced. Thin walls and noisey neighbours in the room next door. I wouldnt hurry back.
HENRYK
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4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The room was awful with mould in the bathroom and there was a smell of used cooking fat that permeated throughout the hotel. The staff were fine on reception.
Teresa
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with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The staff were really lovely and the food really good.
Neil
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Tidy, clean and comfortable room. The hotel is basic but perfectly good for a short stay. Friendly staff and good value, would stay again.
Mark
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes
Joseph
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8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent lication to Town centre. Very comfortable bed, room clean and spacious. Staff extremely polite and helpful.
John
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Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very clean room easy check in
Steve
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Road traffic noise is terrible and car park flood lights directed at room window like sleeping during the day. Very basic, old room requires refurbishing.
gareth
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Room was good. Radiators worked very well! No shower gel or shampoo provided - it's a budget hotel so that's ok.
mrs julie ann
icon-with Partner
with Partner
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Room was clean but very tired . In dire need of a paint /refurb . Bed was comfortable and hot shower . Looked like sort of place for contractors. Pub joined was nice but very quiet for a weekend and overpriced.
Sian
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Fab!
Gail
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Room was freezing when we arrived, we had to contact the reception to fix the radiator and the phone in the room didn’t work but the beds were comfy and the staff were lovely.
Lynne
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Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

The room was very clean and comfort. Staff were very helpful.we had a lovely stay.
Graham
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Business
6.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

Room was basic, but for the price it was adequate! Everything worked and the bed was reasonably comfy.
Kerry
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

The staff were very helpful on arrival and each time we asked a question.
James
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with Partner
8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Very comfy bed in a clean room in the annexe. Free car park close to Newcastle centre a big plus. Easy walk to the New Vic theatre
Jason
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8.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Parking can be a challenge at busy times. I didn’t expect much due to room cost, so i wasn't surprised when i turned up to what appeared to be a 1980's style themed hotel. No lift, so i can imagine people with mobility issues could have a problem staying here. My room was on the top floor. Decor was very dated. Bed quite hard, pillows were too soft. Wall lamps had dust and cobwebs hanging from them. Toilet seat was loose and slipped to side when seated sometimes. Lighting levels seemed very low in bathroom. Wardrobe had ample space and tea/coffee making facility was a bonus. Breakfast options were adequate and reasonable service
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Glynis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

We enjoyed our stay. We didn't do anything locally as we were visiting pur friends who live locally. However I would stay here again
John
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

All good
Bill
6.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Noisy room next to main road. Good breakfast. Pleasant staff. Handy car park.
Number of reviews per page
20
40