I and my 85 year old mother each had a 'deluxe double room.' The word 'deluxe' conjures up something special, which it wasn't. The rooms were small. I had to climb over the bed to get to open the window. I appreciate the extraordinary weather but the rooms were very hot. Whilst air conditioning was not expected, electric fans would have been appreciated/ The beds were very low to the ground which made it difficult for my mother to easily get into and out of her bed. The 'bedside lamp' in her room didn't work. There is no breakfast option but you can make tea or coffee using a hot water urn, Generally, the hotel was clean if run down in a number of areas. There is no lift. The reception people were pleasant. We booked the hotel as it was 5 minutes away from an event so was pleased with the location. Parking was OK as we arrived early afternoon. It looked congested when we returned later that evening. The cost of the rooms was OK, considering.

Room was clean, and the staff very helpful

We booked this for a reasonable price to stay for one night. The staff were amazing, the location for shops, food, drinks was perfect. I’d absolutely book again if I needed the same area

Very rundown and poorly maintained, smelly drains, could hear other guest moving around, staff were great.

Very clean hotel. Great staff, and very convenient location to the tube station.

This is a basic hotel made more for the commercial traveller. It's clean, has parking and good access to local transport links. However the room was very small and definitely not 'deluxe'. There are few 'in room facilities', no kettle, only space for one bedside table, an open wardrobe, sink was in bedroom, not in the tiniest shower room/loo. Pillows were virtually flat, and the bed was very hard. It's fine if you're just looking to arrive, sleep, and leave early. And the 24 hour reception is a definite bonus if you are coming in late!

VERY FIRIENDLY, GREAT POSITION, PERFECT HOTEL

Stayed with friends in triple room. Friendly staff, 24 hour service. The room was clean, the bathroom was clean, there was somewhere to make tea and coffee. Great place to stay if visiting London. All in all great find and would stay here again.

Quite location confused with standard room and others Staff upgraded us to an en-suite with out charge

this hotel is great to put your head down and sleep in a clean safe place. the room is super clean and simple, only thing is walls are quite thin so you can hear the people next door but people are sensible and quiet!

Clean room, friendly service

En-suite was too small to use

I didn't have very high expectations as the cost was so low, but was pleasantly surprised. Hotel is very basic but is clean and has everything you need. I was upgraded to a double on arrival (very early - just wanted to leave my case, but room was ready). Staff were friendly. Downsides: no cup/kettle in room and bathroom tiny with no mirror...

Everything

Perfect for an overnight stay, cheap and cheerful. Rooms were clean and tidy

Great price and good location

Accommodating welcome. Basic room but clean and comfortable.

I know the room was fairly cheap but it felt really cheap. Heating didn’t work in the room and mattress very thin and cheap feeling. Not a luxury hotel

The hotel is clean and comfortable and well maintained. The only issues I encountered were that there was a string smell in all the common areas, which was probably of cleaning products, but was sometimes so strong as to be a bit nauseating.

Highly recommend this hotel, clean, and has what you need for a couple of nights. The staff it’s very friendly and has good customer service. Helped me to book a taxi to the airport. Sorry I don’t know his name, but it’s the receptionist at night, thanks for helping me out!