On the positive side, communication was excellent with quick replies via WhatsApp. The bed was very comfortable, the room (Parisian Garette) looked cosy, and the nearby café had friendly staff and nice cakes - pastries cold though. Unfortunately, there were many small issues that negatively affected the stay. The pizzeria, café, and spa are advertised as hotel facilities but are actually separate businesses, which feels misleading. The Wi-Fi was advertised as 25+ Mbps but only reached around 4–14 Mbps during our stay. Heating is controlled by the hotel with no option to adjust the temperature, making the room uncomfortably hot at night. The bathroom floor heating is automated and can’t be used when needed. On arrival, the bathroom was not clean — I found hairs in the bath, shower, and toilet. While this was later cleaned properly, it was a poor first impression. There were only two power sockets, both far from the bed, making charging devices inconvenient. Also a little note about some considerations, the ceilings of our room was low (I’m 182 cm), so not ideal for taller guests. Mobile signal was also very poor — we had both O2 and Three with almost no coverage in hotel and neighbourhood. For a property marketed as 4 stars on Expedia and 5 stars on Google, this fell well short of expectations.

Lovely quirky room (Africa). Stayed with two dogs who each had beds, bowls and treats provided.. lovely bakery for breakfast where you could choose your breakfast items. Everyone very friendly and great pub (kings arms) opposite for evening food and drink. Perfect place

Unusual check in but it works. Room (Print Room) was noisy as it was above the Bread Room so no lay in for me

Great little place a home form home l, self check in really easy and clear instructions. 2nd time we have stayed and I’m sure it won’t be be the last

One of the best hotels I’ve stayed at in a long time. Clean, pleasant and stunning to say a few words… a star find and something fresh and unique for travellers to try ….. I would recommend this to anyone … 5 stars

The room, facilities were fantastic. The little touches, Norfolk Natural Living….. bubble bath, shower gel and shampoo with conditioner, added to the quality of our stay! Bread source breakfast was delicious! Home made bread source biscuits with their amazing coffee in the room was lovely to have on arrival and again first thing in the morning. Highly recommend, everything was as advertised.

I have stayed in many places and I can safely say this was one of my top three! Cozy clean super comfortable the surrounding ( the village) quaint and gorgeous friendly bar downstairs gave first drink on the house for guests the breakfast was delicious and homemade wonderful service bed unbelievably comfortable I could move in ! Honestly I wish I could give it 100 stars and more ! We will go back for sure … Christmas lights( sweet and tasteful) were a bonus as were the homemade eco friendly decorations PERFECT!!

The hotel surpassed our expectations, so beautifully decorated and furnished everywhere. We spent 2 nights in the Raj suite which was perfect in every way with so many little touches that make a big difference. The bed was huge and so so comfortable, the bath was a treat and the shower was incredible. On top of all that the staff went above and beyond to make sure we had everything we would like and gave a natural friendly service 😊

A beautiful quiet hassle free property. Spotlessly clean and well equipped. Would highly recommend it.

Fabulous building and beautiful bedroom with lovely bathroom. Great decor throughout. The free beer or cocktail is a lovely touch. The only downside was our room was at the front of the hotel and we were woken by the constant slamming of the front door and people talking loudly outside early in the morning!

Incredible hidden gem of a hotel. Modern and unique with a zero staff check-in policy using digital keypads to access the rooms. Having breakfast included at the bakery downstairs was a real treat each morning! Fab location, the pub across the road is super too and hold a must visit quiz night!

Room was fantastic and also bathroom. I would just say that it was lacking of hospitality service like no one to talk to and dealing with finding places for dinner on a Sunday night was a big challenge . I was told that it seems to be the new way for B&B to be but a voice with a face is much appreciated.

Check in was difficult and a nuisance.

What a place..beautiful. stunning room and lovely hotel.. will be back

A lovely hotel.

Loved the decor though a tad tired in places! Great bakery on ground floor!

Comfortable room and helpful communications

Individual stylish room and lovely breakfast from the bakery

The room was spotless. It looked like we were the first people to stay there. Beautiful place for a quiet getaway to recharge.

Stunning and unusual little hotel in lovely village square setting. Room was amazing, a real experience. Voucher for breakfast in downstairs cafe an added bonus. Free parking close by. Self check in worked a treat, staff on hand via whatsapp if required. Loved it!