Old and use rooms with good saunas

Der Heiderhof is a very classy hotel. Well appointed, beautifully decorated and a very helpful staff. The spa and work-out room were wonderful and the breakfast was excellent. There is not much to do in the immediate area but it is only 10 minutes to the city center and perhaps 20 minutes to all the outdoor activities of the AltMuhl nature preserve. My one disappointment was the bed. It was very hard, the pillow too flat, and the comforter too thick for a summer evening. I did not sleep well at all.

Great girl with a wonderful bar and restaurant and a relaxing spa. I will stay here again if I'm in town.

Old room, door to Balkony could not be shut securly, restaurant was closed, etc. overall not worth the invested money

Resort style environment. Convenient location. Lovely pool and courtyard.

It’s dated. The staff is very helpful but the rooms are old. No tea/coffee making. Charge €15 for an Ironing board! Or send your clothes for hotel laundry - if you are arriving late, and have a morning meeting, it’s not a good option. No air conditioning in the rooms, only heating. Thankfully large windows that open but then attract a lot of machinery noise (hotel’s plant room I guess).

Really nice hotel which does everything well. The food is good and the rooms are pleasant. ALl the staff where very helpful. In general a good business stay.

I booked a one bed business room and expected way more comfort as what this room had. There was no air conditioning and the room was heated up from the sun all day long. also the wireless was so bad i had to use my cellphone as hotspot to work with my laptop. also it was supposed to be a no smoker room and there were cigarette burns on the washroom sink. the leather in the elevator were smelling really bad too. this hotel was a top address 10 years ago but in my opinion it is not anymore. I will not stay there ever again. There are better hotels for way better rates in ingolstadt.

The pool and spa are impressive. There are 7+ treatment chambers (aromatherapy, salt rock relaxation, Himalayan sauna, traditional sauna, Japanese garden, etc.). Service and breakfast were solid. Rooms were very clean (though I'm not a fan of German beds in general). Ample parking. In-room WiFi did not work very well for me.

I stay at this hotel only because it's close the area where I have business to do. It's one of most expensive hotels in Ingolstadt and does not offer free WIFI and free parking (in an outer area). They charge 9,00 Euro for 24 hours Internet, which is nowadays ridiculous.

great hotel very classy, was unable to get any food before 6pm, reception phoned a taxi for me each day

Decor is “spa trendy” My computer’s security wouldn’t allow their WiFi Breakfast is very impressive; staff there were great Need to press your shirt- they’ll RENT you an iron for 15 euros - per DAY

Steps up to reception, no ramp. So if you are using a wheelchair, pushchair or even wheeled luggage, it will be a struggle. And the lift isn't big enough to take a wheelchair anyway. We had asked in advance for a cot/crib for our two year old. We got a wooden roll away bed. Quite cute, until the two year old falls out, runs around... And it seemed odd that, with only a small handful of rooms in use, we were put on the top floor furthest away from reception, with a toddler and many bags. And then someone moved in next door... The room was next to another adjoining room, but with a single door separating them, not the usual double door set up. We discovered this when the neighbour arrived at 2200, trying to enter our room. The lack of sound insulation meant we knew his nationality, his relationship status, even his use of the toilet. And he liked his TV on loud late at night. A warm summer's night meant a very hot room. No air conditioning or fan. No bath mat, so the bathroom floor was quite slippy. And no hand soap for the sink. Breakfast was ok €2 per night for parking in an open car park, thus just seems like profiteering. Not a very family friendly hotel,

Pretty good breakfast, great service, I'm satisfied.

Very confortable hotel with great breakfast options. Spa seemed very nice but It was fully booked for 2 says and we found not use. Internet is Free for 1 hour which is old fashioned. West Park shopping is close by if you need to go shopping or have lunch/dinner.

not worth the price

Absolutely amazing hotel. Great location. Great sized rooms. Friendly and helpful staff. Amazing restaurant. We are looking forward to our next stay there.

The staff could not have been more helpful. 5 Star service.

One night stay on business - great hotel but not much to do around it.