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Nemuru Hotel Ciputat

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Overall Ratings & Reviews Nemuru Hotel Ciputat

Traveloka (517)

8.8

Very Good

From 517 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.7

People often mention about Nemuru Hotel Ciputat

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Bedroom (59)

Staff Friendliness (55)

Ambiance (51)

Room Space (45)

Accessibility (43)

Hotel Area (40)

Bathroom (36)

Family Friendly (35)

Wifi (34)

Check-in/out Time (31)

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Traveler Reviews Nemuru Hotel Ciputat

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Customer reviews

S***a

8.5

/10

Reviewed 5 day(s) ago

The female customer service was unfriendly and cynical from check-in to check-out, her face was very cynical, please fix this, don't just look at the customer's appearance.

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Verified Traveler

Leisure

6.7

/10

Reviewed 6 day(s) ago

When it rains, water seeps into the room.

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T***i

Business

7.9

/10

Reviewed 1 week(s) ago

The AC is hot 💥💥💥 Hot water only works in the morning WiFi is up and down

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1 people find it helpful

mr budi a.

Staycation

10.0

/10

Reviewed 1 week(s) ago

Hotel staff is friendly, service is pleasant.

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1 people find it helpful

A***g

Staycation

9.4

/10

Reviewed 1 week(s) ago

recommend. best place for staycation

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A***g

Staycation

9.4

/10

Reviewed 1 week(s) ago

recommend. best place for staycation

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A***g

Staycation

8.2

/10

Reviewed 1 week(s) ago

good vibes hotel, recommend place.

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M***h

10.0

/10

Reviewed 2 week(s) ago

......................blah.blah..

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Accommodation's Reply

22 Oct 2025

Dear M*h, We are delighted that our guests had a memorable experience during their stay at Nemuru Hotels Ciputat. Thank you for letting us be a part of your special moment. As a business hotel, Nemuru Hotels Ciputat is committed to providing the best possible service to our guests. Thank you again for your positive review. The entire Nemuru Hotels Ciputat team looks forward to welcoming you back in the future. Best regards, Nemuru Hotels Ciputat

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R***y

9.1

/10

Reviewed 2 week(s) ago

The service was really good. At first, I wanted to turn on the TV, but suddenly the TV wouldn't work. In the end, I was able to move to another room. It was really good.

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Accommodation's Reply

22 Oct 2025

Dear R*y, We are delighted that our guest had a memorable stay at Nemuru Hotels Ciputat. Thank you for letting us be a part of your precious time. As a business hotel, Nemuru Hotels Ciputat is committed to providing the best service to our guests. Thank you again for your positive review. The entire Nemuru Hotels Ciputat team looks forward to welcoming you back again in the future. Best regards, Nemuru Hotels Ciputat

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Eri

10.0

/10

Reviewed 3 week(s) ago

In the Ciputat area, this is the only good hotel.

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Accommodation's Reply

22 Oct 2025

Eri S. We are delighted that our guests had a memorable experience during their stay at Nemuru Hotels Ciputat. Thank you for letting us be a part of your special moment. As a business hotel, Nemuru Hotels Ciputat is committed to providing the best service to our guests. Thank you again for your positive review. The entire Nemuru Hotels Ciputat team looks forward to welcoming you back in the future. Best regards, Nemuru Hotels Ciputat

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S***a

8.3

/10

Reviewed 3 week(s) ago

For facilities such as wifi and TV, it's a bit complicated, you have to wait for engineering first, but it's okay for housekeeping and engineering services. The main menu is not very interesting because it only has rice, wedges, and chicken.

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1 people find it helpful

Accommodation's Reply

22 Oct 2025

Dear Ms. S*a, We are delighted that our guests had a memorable experience during their stay at Nemuru Hotels Ciputat. Thank you for letting us be a part of your special moment. As a business hotel, Nemuru Hotels Ciputat is committed to providing the best possible service to our guests. Thank you again for your positive review. The entire Nemuru Hotels Ciputat team looks forward to welcoming you back in the future. Best regards, Nemuru Hotels Ciputat

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mr budi a.

10.0

/10

Reviewed 4 week(s) ago

The place is clean, the staff are friendly, the food is quite good.

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Accommodation's Reply

14 Oct 2025

Dear Mr. Budi A., We are delighted that our guests had a memorable experience during their stay at Nemuru Hotels Ciputat. Thank you for letting us be a part of your special moment. As a business hotel, Nemuru Hotels Ciputat is committed to providing the best possible service to our guests. Thank you again for the positive review. The entire Nemuru Hotels Ciputat team looks forward to welcoming you back in the future. Best regards, Nemuru Hotels Ciputat

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J***o

9.4

/10

Reviewed 4 week(s) ago

Recommendations for those who are staying with their partner

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Accommodation's Reply

14 Oct 2025

Dear Mr. J*o, We are delighted that our guest had a wonderful stay at Nemuru Hotels Ciputat. Thank you for letting us be a part of your precious time. As a business hotel, Nemuru Hotels Ciputat is committed to providing the best service to our guests. Thank you again for your positive review. The entire Nemuru Hotels Ciputat team looks forward to welcoming you back again in the future. Best regards, Nemuru Hotels Ciputat

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L***O

10.0

/10

Reviewed 4 week(s) ago

Strategic location with easy and integrated public transportation.

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Accommodation's Reply

08 Oct 2025

Dear L*O. We are very pleased to know that our guests had a very memorable experience during their stay at Nemuru Hotels Ciputat. Thank you for making us a part of your very important time. As a business hotel, Nemuru Hotels Ciputat strives to provide the best service for our guests. Once again, thank you for the positive review. The entire Nemuru Hotels Ciputat team looks forward to welcoming you back in the future. Warmest regards, Nemuru Hotels Ciputat.

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L***y

Staycation

9.7

/10

Reviewed 4 week(s) ago

The hotel staff was very friendly and helpful. The check-in and check-out process was very easy.

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Accommodation's Reply

08 Oct 2025

Dear L*y, We are delighted to learn that our guests had a memorable stay at Nemuru Hotels Ciputat. Thank you for making us a part of your precious time. As a business hotel, Nemuru Hotels Ciputat strives to provide excellent service to our guests. Once again, thank you for your positive review. The entire Nemuru Hotels Ciputat team looks forward to welcoming you back in the future. Warmest regards, Nemuru Hotels Ciputat.

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L***O

10.0

/10

Reviewed 5 week(s) ago

Great hotel, easy access to MRT.

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1 people find it helpful

Accommodation's Reply

07 Oct 2025

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T***g

Transit

8.1

/10

Reviewed 5 week(s) ago

The staff is friendly and responsive. The main drawback is that there are very few outlets, none of which are next to the bed, which can be a hassle if you want to charge your phone.

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1 people find it helpful

Accommodation's Reply

07 Oct 2025

Dear t*g. We are very pleased to know that our guests had a very memorable experience during their stay at Nemuru Hotels Ciputat. Thank you for making us a part of your very important time. As a business hotel, Nemuru Hotels Ciputat strives to provide the best service for our guests, thank you for your feedback, we will follow up with our management. Once again, thank you for the positive review. The entire Nemuru Hotels Ciputat team looks forward to welcoming you back in the future. Warmest regards, Nemuru Hotels Ciputat.

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Y***a

8.5

/10

Reviewed 6 week(s) ago

Comfortable accommodation, I've stayed here twice. Ambience/Facilities: Comfortable Food: Delicious Staff Assistance: Friendly Highlights: The swimming pool is very kid-friendly Price: Reasonable Location: Close to Ciputat Market and Ramayana

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Accommodation's Reply

07 Oct 2025

Dear Y*a. We are very pleased to know that our guests had a very memorable experience during their stay at Nemuru Hotels Ciputat. Thank you for making us a part of your very important time. As a business hotel, Nemuru Hotels Ciputat strives to provide the best service for our guests. Once again, thank you for the positive review. The entire Nemuru Hotels Ciputat team looks forward to welcoming you back in the future. Warmest regards, Nemuru Hotels Ciputat.

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I***a

10.0

/10

Reviewed 7 week(s) ago

The staff are friendly, especially Ms. Icha who helped me during the initial check-in process. She explained the facilities in the hotel area and in the room. The room is clean, there is a pool, there is a bathroom for rent, so I feel more at home staying here. The place is really cozy. For the Ciputat area, this is the best hotel, and there are always hotel promotions every day.

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Accommodation's Reply

17 Oct 2025

Dear Ms. I*a, We are delighted that our guests had a memorable experience during their stay at Nemuru Hotels Ciputat. Thank you for letting us be a part of your special moment. As a business hotel, Nemuru Hotels Ciputat is committed to providing the best possible service to our guests. Thank you again for your positive review. The entire Nemuru Hotels Ciputat team looks forward to welcoming you back in the future. Best regards, Nemuru Hotels Ciputat

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F***i

Staycation

10.0

/10

Reviewed 7 week(s) ago

Everything is okay and comfortable, clean.

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4 people find it helpful

Accommodation's Reply

17 Sep 2025

Dear F*i. We are very pleased to know that our guests had a very memorable experience during their stay at Nemuru Hotels Ciputat. Thank you for making us a part of your very important time. As a business hotel, Nemuru Hotels Ciputat strives to provide the best service for our guests. Once again, thank you for your positive review. The entire Nemuru Hotels Ciputat team looks forward to welcoming you back in the future. Warmest regards, Nemuru Hotels Ciputat.

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