Dear Valued Guest, This is a message from Posto Dormire Sudirman Hotel. Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the beautiful and photogenic atmosphere, the many interesting photo spots, the stunning rooftop views, and the jacuzzi facilities we provided. However, we apologize for some inconveniences you experienced during your stay. We regret that towels were not provided when you used the jacuzzi, requiring you to contact reception again; the air conditioning in the fitness room was not functioning properly; the breakfast options were limited; and your request for a linen change was not fulfilled as expected. Your feedback is very important to us, and we have forwarded it to the relevant departments for evaluation and improvement. We are committed to continuously improving the quality of our facilities and services to provide a better stay experience for all our guests. Thank you for your compliments and suggestions. We hope to welcome you back to Posto Dormire Hotel and provide you with an even more satisfying experience in the future. Sincerely, Aldo Septiano Tampubolon, Assistant Front Office Manager, Posto Dormire Sudirman Hotel
