Horison Resort Dieng

Explore Horison Resort Dieng
9.1
Exceptional
From 570 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.6

Location

9.1

Service and Facilites

9.0

People often mention about Horison Resort Dieng
All
Staff Friendliness (144)
Surroundings (120)
Ambiance (119)
Bedroom (116)
Taste (116)
Variety (113)
Hotel Area (109)
Accessibility (98)
Bathroom (97)
Room Space (87)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Horison Resort Dieng

Number of reviews per page
20
40
Customer reviews
Stefanny D.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The room had a truly beautiful view. It was also very clean. The hotel grounds were clean and comfortable. The staff were very helpful.
Translated by Google Icon
See original
Find this review helpful?
Karno
icon-origin-TRAVELOKA
8.4
/10
Reviewed 1 week(s) ago
I wasn't entirely satisfied with the room. Although it was cool, I found it stuffy, even though there was a window. Because the window was still enclosed by the hotel corridor, I couldn't get direct access to the cool air.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Jul 2026
Dear Mr. Carno, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were not satisfied with our facilities. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve it to ensure that similar issues do not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
Translated by Google Icon
See original
Sri L.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The location is great and the breakfast is delicious, although the room we got was stuffy and smelled musty.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Jul 2026
Dear Madam, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were dissatisfied with the facilities and cleanliness of our room. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve to ensure that such problems do not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your constructive feedback and suggestions. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
Translated by Google Icon
See original
Sri L.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
The breakfast was varied and delicious, but the room was a bit stuffy and had a musty smell. Hopefully, this can be fixed soon.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Jul 2026
Dear Madam, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were dissatisfied with the facilities and cleanliness of our room. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve to ensure that such problems do not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your constructive feedback and suggestions. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
Translated by Google Icon
See original
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
2 hours of staying at the Horison Hotel while on holiday in Dieng. The location is strategic right on the roadside, the staff is friendly, the breakfast menu has quite a lot of choices. The only drawback is the hotel room, yesterday I got room 123. The bathroom door couldn't be closed properly, let alone locked from inside the toilet. The shower didn't have hot water, only water that wasn't very warm, imagine what a morning shower without hot water would be like in cold weather. Also, the toilet flush had very little water coming out so it took some effort to flush. Hopefully, it can be improved in the future. Honestly, this is the first time I've found accommodation with less facilities.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Jul 2026
Dear Gentlemen/Ladies, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were not satisfied with our facilities. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve it to ensure that such an issue does not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
Translated by Google Icon
See original
J***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
Hotel close to tourist attractions. Friendly staff, but there were cockroaches in the room. We were given directions to move rooms and free breakfast for two.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Jul 2026
Dear Gentlemen/Ladies, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were dissatisfied with the cleanliness of our room. We understand that this was not the standard we expect. We have discussed this issue with our team and will take steps to improve to ensure that such an issue does not occur again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
Translated by Google Icon
See original
yogi d.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
I stayed at Horison Resort Dieng on our honeymoon, and our experience was truly delightful. From the moment we checked in, the staff greeted us warmly and provided prompt service. The room was clean, comfortable, and had a tranquil atmosphere. The cool Dieng air made for a more enjoyable rest. The mountain views from the hotel grounds were also beautiful, especially in the morning. The breakfast offered a wide variety of delicious options. The hotel's location is also strategic for visiting various tourist destinations in the Dieng area. Overall, our stay here was very satisfying and one of the highlights of our honeymoon. Thank you to the entire Horison Resort Dieng team for their exceptional service. We hope to maintain the quality of service and facilities. Highly recommended for couples and families looking to enjoy the Dieng atmosphere in comfort.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Jul 2026
Dear Mr. Yogi, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the views at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
Translated by Google Icon
See original
Marrisa K. W.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Fast check-in, great views and facilities.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
23 Jul 2026
Dear Marissa, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for trusting Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
Translated by Google Icon
See original
m***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
Hotel staff is friendly, clean, breakfast is delicious.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
23 Jul 2026
Dear Gentlemen/Ladies, Thank you for your positive review regarding your stay at Horison Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the rooms, the service, and the views at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng
Translated by Google Icon
See original
w***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Great location, pretty good service, and good value for money. I'll definitely return if I go back to Dieng.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jul 2026
Dear Valued Guest, Thank you for your positive review regarding your stay at Horison Resort Dieng! We are delighted to hear that you were satisfied with the cleanliness of the rooms, the service, and the surroundings of Horison Resort Dieng. This is a result of our staff's continuous efforts to provide the best possible experience for all guests. We appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with an equally excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng
Translated by Google Icon
See original
Chandra S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Room service was great.. I requested a birthday cake for my wife, and the cake was delicious and beautifully presented. I will stay again if I go to Dieng.. Thank you Horison Resort Dieng
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jul 2026
Dear Ms. Chantra, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with a similarly excellent experience. Thank you for trusting Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The restaurant is delicious and not too expensive. Breakfast is served in front of the restaurant, and the garden outside is even better for a children's playground. The rooms are clean, and the hot water is excellent even in the cold Dieng weather.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Jul 2026
Dear Gentlemen/Ladies, Thank you for your positive review regarding your stay at Horison Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the rooms, the service, and the views at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng
Translated by Google Icon
See original
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 3 week(s) ago
The room was comfortable and the service was good. However, the breakfast was less than delicious, with many of the dishes being salty. The food was limited and lacked variety.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you for giving us the opportunity to review Horizon Resort Dieng. We apologize for the inconvenience caused by your valuable feedback. We are very sorry that you were dissatisfied with the hotel's food service. We understand that this did not meet your expectations. We have discussed this with our staff and will take steps to prevent this from happening again in the future. If you experience any problems during your stay, please contact our reception at 08*******021. We hope to welcome you again and provide you with a more pleasant experience in the future. We appreciate your constructive feedback and we will continue to strive to improve the quality of our service. Thank you, Yusuf Siddiq, General Manager, Horizon Resort Dieng
Translated by Google Icon
See original
Neny k.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The location is easy to reach, the hotel area and guest rooms are very comfortable, and the staff are friendly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2026
Dear Ms. Nenì, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for trusting Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
Translated by Google Icon
See original
Bayu P. J. K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Choosing to stay here on vacation is a no-brainer. The location is strategic, close to the Dieng Plateau tourist area. The weather isn't as cold as at point 0 and above. The rooms are very comfortable, the parking is spacious, and the staff and security are friendly. It's simply top-notch.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2026
Dear Mr. Bayu, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with a similarly excellent experience. Thank you for your trust in Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
Translated by Google Icon
See original
R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
An honest review. I stayed for two nights at Horison Dieng. 1. The room was quite comfortable, very cool even without air conditioning because the area is indeed cold. The view from the balcony was excellent, but please provide a bench on the balcony, a cheap one that's weatherproof, to make it even better. 2. The facilities are excellent; there are two elevators, both of which function. A gym would be a great place to exercise. 3. The rooftop cafe has delicious food, affordable prices for this class of hotel, and the breakfast is also very good, with a wide variety, and a great view. Just a suggestion: when there are staff at breakfast who wear neat suits, whether they're hotel sales or PR, especially the women, please pay attention to your surroundings when they're on video calls or taking photos. They don't even realize they're disturbing guests who are having breakfast by standing in front of the restroom while on video calls. It seems like it wasn't just me; other guests were annoyed too. 4. Just a suggestion: If anyone rents a jeep, please avoid going downstairs. It's so noisy at night with all the revving up and disrupting your rest. Sorry for the long list, just input to help us achieve success. While occupancy rates are certainly always full, as this is a tourist area, it's also important to evaluate this. I'm also a service professional, so it's still relevant.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2026
Dear Valued Guest, Thank you very much for your valuable feedback. We apologize for the inconvenience you experienced during breakfast this morning. The lady in the suit you mentioned is a member of the hotel's Public Relations team and was live-streaming on TikTok to promote the hotel's breakfast area. However, we understand that such filming should not disrupt your dining experience or the use of facilities such as the restrooms. We have issued a strong warning to the team involved and have conducted an assessment to ensure that future filming will be conducted with consideration for others and maintaining safe social distancing to protect your privacy and comfort. Your comfort is our top priority. We hope this incident will not affect your trust in our services. We will do our best to provide even better quality service during your next stay. Thank you, Youssef Siddiq, General Manager, The On Horizon Resort
Translated by Google Icon
See original
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Cool, this is my 3rd time staying here.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
15 Jul 2026
Dear Gentlemen/Ladies, Thank you for your positive review regarding your stay at Horison Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the rooms, the service, and the views at Horison Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for your trust in Horison Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horison Resort Dieng
Translated by Google Icon
See original
Lita S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff is friendly, the accommodation is okay.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jul 2026
Dear Lita, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the view at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for trusting Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
Translated by Google Icon
See original
m***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The room was quite large, and we got a promotion for a balcony. The bathroom was large, but the toilet smelled a bit. There was hot water. The room didn't have air conditioning, but it was still cool. The window had a mountain view.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jul 2026
Dear Gentlemen/Ladies, Thank you for the opportunity to review Horizon Resort Dieng and for allowing us to respond to your review regarding your stay at Horizon Resort Dieng. We are very sorry that you were dissatisfied with the facilities and cleanliness of our room. We understand that this was not the standard we expected. We have discussed this issue with our team and will take steps to improve and prevent such issues from happening again in the future. We hope to welcome you back in the future and provide you with a better experience. Thank you for your valuable feedback and comments. We will continue to strive to improve the quality of our service. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
Translated by Google Icon
See original
Shofia S. a.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel is so cool, especially at night. And from the restaurant where we had breakfast, the view of the mountains was so amazing, oh my God.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2026
Dear Ms. Sofia, Thank you for your positive review of your stay at Horizon Resort Dieng! We are delighted to hear that you enjoyed the cleanliness of the room, the service, and the views at Horizon Resort Dieng. This is the result of our team's hard work in providing the best possible experience for all our guests. We greatly appreciate your feedback and will continue to strive to maintain our high standards of quality. We hope to welcome you back in the future and provide you with another excellent experience. Thank you for trusting Horizon Resort Dieng. We look forward to serving you again in the future. Sincerely, Yusuf Siddiq, General Manager, Horizon Resort Dieng
Translated by Google Icon
See original
Number of reviews per page
20
40