An honest review. I stayed for two nights at Horison Dieng.
1. The room was quite comfortable, very cool even without air conditioning because the area is indeed cold. The view from the balcony was excellent, but please provide a bench on the balcony, a cheap one that's weatherproof, to make it even better.
2. The facilities are excellent; there are two elevators, both of which function. A gym would be a great place to exercise.
3. The rooftop cafe has delicious food, affordable prices for this class of hotel, and the breakfast is also very good, with a wide variety, and a great view. Just a suggestion: when there are staff at breakfast who wear neat suits, whether they're hotel sales or PR, especially the women, please pay attention to your surroundings when they're on video calls or taking photos. They don't even realize they're disturbing guests who are having breakfast by standing in front of the restroom while on video calls. It seems like it wasn't just me; other guests were annoyed too.
4. Just a suggestion: If anyone rents a jeep, please avoid going downstairs. It's so noisy at night with all the revving up and disrupting your rest. Sorry for the long list, just input to help us achieve success. While occupancy rates are certainly always full, as this is a tourist area, it's also important to evaluate this. I'm also a service professional, so it's still relevant.