I have no idea how this is being called 5-star accommodations. A complete misrepresentation.

Staff was friendly. Location was convenient but this was definitely not a five-star. I stayed at five star hotels and resorts all over the world at best. Just wasn't three

Great location, friendly staff and host.

I loved the location. Lots of activities walking distance. One of the best rooms i booked in my many visits to the Philippines. Most important it was very family friendly.

3 star hotel in Manila City centre. Rougher area around hotel but hotel is easy to find, has good A/C and large room. Some bad smells and pests in and around building. Pool is nice.

Location is good. For the price paid, it was a good value. However, this property has seen better days...long ago. Room was good, but very outdated. TV but no channels, no news, cable, etc… Only Netflix if you have your own account. The pool looks great in the pictures but is a big disappointment. The water was clear and clean BUT there are no pool chairs, nowhere to set your towel or stuff except on the broken concrete around the pool. Pool area is falling apart, very sad. No pool towels. No adult supervision. Children running wild diving into the pool splashing people. Check in was chaos. It appears the building has a dozen different names. Online apps, phone maps and taxi drivers can't find it as this is NOT the name of the building. To check in I was directed to a side desk in the lobby, not the main desk. There appear to be several hotel businesses and apartments all renting out rooms in the same building. No one really seemed to be in charge. Fortunately I needed no assistance during my stay as I'm sure it would have been complex.

Everything was smooth, and the hisf was very helpful.

Mel was an excellent host she was able to answer any questions any time of the day and was very helpful and supportive

Was told room service every 4 days. Then hotel front desk said it was 7 days....and never showed up on 7th or 8th day. Awful awful awful

Property was large with full kitchen and balcony with view of Manila bay. Security were friendly and helpful.

The room was in very poor condition… the pictures are very deceptive. The bathroom was very dirty, rusted and very out dated… I would never stay there again…. The neighborhood is extremely dirty and excessive homelessness.. the only very positive aspect was that the room was quiet and the had a VERY comfortable bed.

the place was very clean and views are stunning! my family had a great time and wanted to live there!

One thing I have to complained the German cockroaches needs to taking care of , unacceptable.

Melanie our host was a rock star.

You had me at bidet. Spacious living area with a great view, WiFi and hot showers.

This was my third stay at the property and as always Mel and the team excel at providing the best service in Manila. Great apartments in a great location whether you’re staying local to the area or exploring further afield. Mel and the team make everything easy from start to finish whilst making you feel really welcome. Looking forward to staying again in 9 weeks and many more times to come!!

Was OK, THEY have a timer with there aircondition. That is why everytime we come back from outside. The room was hot. Our damage deposit was not back right away when we check out. We need to wait for awhile. I think we've waited for 45 mins. We plan to give them TIP but because of what they did. We took the whole amount.

Cleanliness needs improvement

Overall, it was pretty good. Really good value for stay. Amazing view from the 36th floor and quiet. The AC was amazing to have, especially how friggin hot it was when I stayed. The front desk clerk, can’t remember her name, was polite and hospitable and beautiful

Not luxury, not 3 bedroom and not 4 and a half star as advertised. Very disappointing overall. Expedia should not be advertising this property as 4.5 star luxury. On the plus side the kitchen was very well equipped. Sadly everything else fell very short of what was advertised ( oversold ), and what was expected. Were provided a 2 bedroom unit and a non adjoining 1 bedroom unit. Not ideal when travelling with special needs kids and specifically booking a 3 bedroom apartment. There was a third unit sharing the same entrance hall that was occupied to both my units needed to locked for safety and therefore separated them which was not what I expected from booking a 3 bedroom unit. Air con units are very loud. Bathrooms small and showers leak into the bathroom. No washing g machine and no laundry to wash. Only 1 bath towel provided per person even though website stated more. Pool access was extra even though the oool was advertised as a benefit of stating here ( another issue Expedia were contacted about but did not get back to me as they promised they would ). I travel often and stay in apartments often and this was truely very disappointing. Don’t waste your money