This was a strange place. The location is great. Right in the center next to the shopping mall. The entire staff (all of them) were not friendly, but also no unfriendly. None of them seemed to have any professionalism how to interact with guests. They did their basic job, the minimum, and that was all. I felt like an inconvenience for them. The rooms appear very clean. However the maintenance is lacking, we had to change rooms at 11pm because the air conditioner was not cooling. We also had an additional different night there and again, the air conditioner in that new room was also not cooling. As I mentioned the rooms, look clean but the dishes in the kitchen had dried food on them. We were also awakened at night when a small cockroach was crawling on us in the bed. The be fair, we never saw another cockroach or bug the entire time. For the price, I think the value is good. The breakfast was very good. A diverse selection of everything and presented very well. A+ on the breakfast. But again, even the staff there at the breakfast was not friendly even when we said good morning to all of them, they barely responded and never made eye contact. There seems to be something about the entire staff just doing the minimum and all look unhappy.

Amenities in the room lacked. And pool dirty.

As expected. Nothing out of the ordinary. And great value.

Need better breakfast

Very poor breakfast food is cold, staff very nice room the sofa bed need cleaning and laudry is nice but machine is suck.

It's an unprepossessing property located in the "Centro" precinct of a mostly hardscrabble and unattractive city. Despite being in a noisy area that eventually calms down after 01:00 (except for the all-night party that roars 'til all hours atop a nearby high-rise apt. building), Life Residence is quite adequate. It's well-maintained. I had a suite that featured a double (queen?) bed, pull-out sofa, kitchenette, and balcony. For my purposes, it worked. LAUNDRY ROOM (basement): spaceous, spotless, comes with soap, even has a sitting area. Best hotel laundry room, ever! SPECIAL THANKS TO: Bruno (front desk). Every hotel should have someone who's possessed of his calmness and problem-solving skills. He's a pro. WHAT'S OUTSIDE THE DOORS: I'm a man who appreciates a good gay sauna. BH offers 3-4 within easy walking distance. For my money, Três Chic, a 15-minute walk from LR, is the best of the lot. I won't visit BH again, but I'm glad I gave it a shot.

Great property but i have 3 “negative” or should I say, constructive criticism to tell: 1- Dont charge for extra pillows (pillows are super soft and uncomfortable) 2- Blankets are super thin and needed a second one to keep myself warm. 3- the pool area is beautiful but the floor is very slippery when you get out of pool…i took a tumble myself, almost fell…and later I spoke to the manager about it. It could have been a really disaster and ruined my vacation.

We had a pleasant stay at Life Residence, had some issues but they were promptly resolved. The AC in our room wasn’t working properly and we were promptly moved to a different room. Tried to wash clothes in the laundry room but machines didn’t work properly we wasted a lot of time but again they promptly helped and paid for us to use a laudromat nearby. Bed was smaller than expected but confortable. Pool area was nice with a great view of the city. Location was the best , close to attractions and shopping area.

Plenty of food options nearby. Nothing extravagant. Bedding was fine.

Perfect location, helpful staff, felt very safe. Would stay here again !

It was an good experience

Amei o hotel! No centro de BH são poucos os hotéis novos, com um excelente café da manhã e com atendimento maravilhoso! Parabéns!!! Acho q seria legal melhorar os travesseiros!!!

Muito bom, Ambiente familiar

Ótima hospedagem; local limpo, fresco e cheiroso. Perfeito!

Ambiente muito limpo; equipe de funcionários muito educada e solícita; café da manhã melhor do que os comentários anteriores, com muita variedade. Sem sombra de dúvidas, ficaria novamente.

Estrutura muito boa, quarto limpo, café da manhã ok

Hotel muito bem localizado. Atendentes simpáticas e excelente café da manhã. Recomendo.

O local é excelente, de fácil localização e com muitas atrações por perto. O estacionamento é muito próximo. O quarto é grande, a cama muito confortável, o chuveiro é excelente! Tudo novinho e muito cheiroso! O fato de ter os utensílios de cozinha ajuda muito! Apenas senti falta de um secador de cabelos... a recepção é linda e os funcionários muito prestativos! Tem um rooftop muito agradável à disposição dos hóspedes

A Limpeza no apto pode melhorar, bem como a qualidade e apresentação dw etapa de cama e toalhas(manchas).. Chuveiro poderia ter um chuverinho oferecendo opção a mais para o banho.

Gostei do quarto e do atendimento. Voltaria com certeza.