My end room was perfect Bed was soft and comfortable Supper and breakfast was delicious I will stay here the next time I return to Riobamba Staff was excellent and helpful

What a cool place. The service was top notch, the restaurant was great for dinner and breakfast. The rooms and beds were very comfortable. Hidden gem that we didn’t expect to find.

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The hotel facilities are beautiful it’s got a little area with animals making it fun for kids you actually see lots of kids which makes its really hard to rest if that’s your intention, you can hear everything from the room next to you. but to make story short I didn’t have a good time there, room was cold had no heater, sheets too heavy, it rained and bathroom ceiling had a leak, the door has a gap, and a lot of cold air gets through it,(I heard they have better rooms) but what I got wasn’t good, not to mention that I booked for 4 nights and I needed to check out one night earlier at my arrival asked if I could get reimbursed for the last night the sled to contact Expedia so I did twice and Expedia contacted them twice and supposedly they never got anything from Expedia, clearly they just didn’t want to work with me and lose that money, we went for a church convention, and I just didn’t want the church to lose the money. I also heard there’s better places to stay in Riobamba.

I stayed one night at this hotel and its by far the best option in Riobamba. I had a great dinner with a few glasses of wine. The weather was fantastic. You enjoyed seating next to the firepit before going to bee! Very recomended!

Very nice property! Rooms are nice and very clean. Perfect to travel with family and kids. In general, very good place to stay in Riobamba. It is far away from the main road and the neighbourhood is not very nice. Also breakfast could be better.

Beautiful quiet Grounds. Nice restaurant and bar. Probably the best place to stay in Riobamba. 3-5k from center so plan on taxi or other transport to town.

el hotel es muy bonito, el lugar donde esta ubicado es tranquilo y no es lejos del centro de Riobamba.

It was a good experience overall, but there was no centralized heating, only a tiny heater that didn't help much.

Stayed overnight while passing through town during covid. Very clean and beautiful property. The dinner and breakfast were delicious! Would stay again.

The location is close to Riobamba and other places. The architecture (old hacienda) is unique

The hotel is nice and well kept outside. Bathrooms in rooms need to be redone asap they are dated and rust has formed around bathroom windows and shower doors. Bathroom should have some sort of heating. Two extra towels or a robes would be great since the bathroom is cold and only one towel per guest is provided. The hotel in general is nice, so are the staff, its small details that would make a difference in making it great.

Whenever I am in this region for work, this is my go to place. Is cute and quaint and comfortable place to stay.

Y got there late, half an hour after midnight , the person I the front desk told me there was no reservation under my name and that they didn’t have any rooms available. I told him to look again and he called someone on the phone and told me that he was sorry but they didn’t have a reservation. So I had to pull out my phone and showed him my confirmation mail and told him that I was sorry but he had to give me a room because I had the reservation and more importantly I didn’t have anywhere else to sleep. He called someone else and he gave me a key. From them on everything went well. On the other hand the person on the front desk in the morning was very helpful and very feindly. He even brought my checkout papers an bill to the breakfast room

Great staff, excellent location near nice mall. Nicest hotel I saw in Riobamaba

We stayed here for two nights in early January. A Chilean soccer team were also in residence, which put a bit of a strain on the staff. This ex-hacienda is on the outskirts of town rather than in the countryside, easily and cheaply within reach by taxi. Our room was enormous but rather cold. All facilities were fine, hot water, shower, wi-if, TV etc. Reception staff were very helpful, ready to assist with phone calls, calling taxis etc. Food was a bit disappointing, and restaurant service patchy. A useful place to stay if you're passing through, but not somewhere for an extended visit.

Only stayed one night but everything was nice; updated rooms but still rustic; lovely grounds, food in the restaurant was good; great place for r and r

Overall, best hotel I've stayed at in Ecuador. The triple room was huge and clean. The beautiful high ceilings gave it a great, spacious feel. The staff was incredibly helpful and friendly. They helped us book a bike tour on Chimborazo, and lit the wood burning stove in our room to take away the Andes chill. Good food in the restaurant. My only complaint is that the WiFi signal was very weak and erratic through the entire hotel. It was usable, but a bit bothersome at times. If they fixed that, this place couldn't be beat!

Arrived after a long drive so were thrilled to see this beautiful hotel tucked away from the main road. The staff were brilliant and the rooms amazing. We had log fires burring in our rooms ech night. restaurant was fantastic. Liked it all so much we stayed an extra night. would recommend it to everyone.

I liked the hotel very much. It is located near the city and the main road to go to different places.