The staff were very helpful and friendly. The rooms were spotless an comfortable. Excellent location with walking distance to the old village center.

Overrated

Todo muy bonito, con excepción de que no hicieron el housekipping y por temas de los cortes de luz no funcionaba su Data Fast o POS

It was great, everything, even the personal.

Beautiful hotel !!!

Friendly, clean, quiet, and an excellent location. We stayed in an upstairs room that was basic, but charming, and everything worked. Difficult to park outside for check in.

good place

This is a fabulous place to stay. Loved the ambiance of the indside and outside courtyards, great breakfast. All of the people there were do friendly and helpful. One of our best experiences of the last month of travel

This is a wonderful place to stay! I had Room #14, and it is beautiful, spacious, and quiet. I slept the best I ever have during my 5 night stay here. The breakfast is good, and the staff is so helpful. Although they do not speak English, it is not a problem, because they will speak slowly or write things down for you so that you can better understand. In my case, the owner was even kind enough to arrange for me to go to the Ingapirca ruins for the day with another guest who was going by himself who spoke both English and Spanish. It was a perfect match and a great day! The hotel is centrally located and in a very safe area. I highly recommend this hotel, and will definitely stay here again. It's a good value for your money.

I stayed on the third floor, which allowed me to have a window. Most of the rooms appear not to have a window so might be a little stuffy. The breakfast area is in the central area so it can be a bit noisy in the morning. On the plus side, comfortable beds, good wifi and it is decorated in a very charming way.

This was our second stay at Ines Maria. We returned because we loved it the first time. The staff are wonderful. The physical plant is delightfully old fashioned. Breakfast is varied, abundant and cooked to order. We will return if we pass this way again.

Excellent place to stay, great location, great hospitality, great breakfast, and loved the atmosphere, beautiful decor, owner could speak English well. Hotel had character and felt very secure.

We felt welcome from the time we walked in the door. The staff was amazing, especially Erika and Katy. Staying here felt like going back in time, but with all the amenities like Wifi and hot water. The hotel is located right in the middle of the Historic District so you can walk out the door to find churches, shops, and restaurants. We would definitely stay there again.

Beautiful, well maintained, conveniently located little hotel with attentive service and a great breakfast.

Hotel photographs far, far better than the service you will eventually get. If you are an exhibitionist, request room #9. It has a full sized window from the shower and bathroom into the outside public hall. Not a tinted, or colored, or frosted, or even a shaded window. A full on window for people to view each other. My first two nights went fine. The rooms are very clean and the breakfasts were very good. The third night, the night watchman decided to have a private party, while I was the only guest in the hotel. He invited people over at midnight, and they were feasting until 12:30AM, when I called. They slowed down slightly until 1AM, when I complained again. That is when four showers started running, and someone decided it was a reasonable time to start washing dishes in the kitchen below. The hotel owner apologized and promised to refund the last night's stay. Of course, that did not happen. No one even bothered to deny that this happens. So if you do not particularly care about having a good night's sleep, by all means. If you have some basic expectations, then by all means avoid this hotel.

The hostel is an 120 year old building and beautiful decorated. To stay thre takes you back in the history. Wery friendly place to stay. The owners give good advise about what to see in the city of Cuenca.

Hostal Ines Maria is one of the best places I've ever stayed on this three-month trip through five countries in Central and South America. Outstanding value for money, best bed, best bedding, sheets, pillows, best bathroom (could have used more light at night when the skylight was unable to provide light), best breakfast. The value of Hostal Ines Maria was just reinforced as I checked into another guest house in Vilcabamba, where I paid more than I paid at Ines Maria for a plain room with little comfort plus a 35 foot walk outside to a shared bathroom, and no breakfast. Looking forward to spending another night at Ines Maria on the trip back north.

Fantastic experience ! Hotel staff very friendly and helpful

Seven delightful days and nights. I look foreward to returning there next year.

The family which owns the hotel could not have been more welcoming or accomodating. We will definitely return.