The room was clean and the staff were friendly and approachable. The breakfast was reasonably good.

Good sized room. Good service. Breakfast was average, could be better.

Apartment was fanastic for the 6 of us. It was very clean, spacious with a lounge and kitxehn area. All bedrooms were ensuite.

Staff were courteous Rooms clean. Some furniture a little battered

Spot on for any guest looking for a clean and tidy room, amazing staff always with a smile and ready to do anything for their guests, the love and hospitality they bring to the hotel is so special, I hope that people looking for a hotel in Chennai should stay at the Madras Grand to actually experience the kind of experience that I have enjoyed missing all of the relationships we shared with the amazing staff and thank all of you for the love and respect,Charles Tilaka

Good

Great property, very well maintained!

The pics online did not match the actual look. The place looks old and has a musty smell. It comes with a small reception and the staff were helpful. We went up to our room, it looked clean but the bed felt like someone had slept in those sheets before us as it did not feel fresh, found hair on the bed and the sheets were yellow looking as if it was reused. I would say this has more of a motel feel than a hotel We booked for 3 days but checked out on the same day as it wasn't up to our expectations.

Ok

Cleannesses

Good place to have a stay

The overall stay at Madras Grand was great. It’s at a super convenient location in Egmore. 10 mins from the US Consulate. Safe for women and solo travelers. Clean property. Staff were polite and service was great, especially from Mr. Tausif at the reception. He was very helpful during our stay there. The only thing that could be better about the hotel was the shower design which is open in the bathroom area and makes the entire bathroom floor wet. Shower should be in a separate space within the bathroom. Buffet was good with the basic south and North Indian food options. Breakfast was not complimentary when I stayed and had to pay extra for the food. More number of food items could be included. The checkout time of the hotel is 11 am and this should be extended to 12 pm like most other hotels. The area around the hotel could be cleaner but otherwise, it was a good overall experience.

The room was dirty and had a smell, pillows with no covers, bedsheet not changed and dirty. The room was not ready until 2.30 pm even though checkin time was 1 pm. Very disappointed experience.

Really good place to stay. Breakfast was excellent. Stay very helpful and friendly. Area surrounding is okay

My experience at The Madras Grand exceeded all my expectations. From the moment I arrived, I was welcomed with genuine warmth and professionalism. The staff went out of their way to ensure my stay was comfortable, and their attention to detail was impressive. My room was impeccably clean, tastefully decorated, and offered all the conveniences I needed for a relaxed and productive stay. One of the highlights was the food. They were fresh and delicious. The hotel also deserves special mention for its efficient housekeeping, prompt room service, and courteous front-desk team. Everyone—from the doorman to the manager—treated is with sincere hospitality. I’d visit them again.

Great

Property was average, hotel reception staff were not very polite no warm welcome when we check in compared to many other hotels we stayed in that week commencing 12/05/25 .They needed more training about hospitality.

They ok we enjoy the staying

Cleaning

Nothing much