The hotel did not have my booking. I arrived at the hotel at 11.30 and they did not give me the room in spite of showing them the confirmation from Expedia.
They refused to give me the room and asked me to make fresh payment. After a lot of arguments, they allowed me to check in and gave me a room at 12.30 am. A pretty bad experience.
In the room, the bathroom had no hand towel, no floor mat. Cleanliness was 6/10.