d
dina
8.4
/10
Reviewed 7 day(s) ago
Disturbed at 2 am, someone was playing the bell in my child's room and my room.
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Accommodation's Reply
16 Jun 2026
Dear Mr. Dina,
Thank you for taking the time to share your feedback about your recent stay at our Hotel.
Your feedback provides us with an opportunity to address areas of improvement, and we are committed to taking corrective measures to ensure a better experience for our future guests. Our team is already looking into the issues you raised.
Once again, we apologize for falling short of your expectations. We hope you will consider giving us another chance in the future to provide the exceptional stay that you and all our guests deserve.
Thank you for bringing this to our attention.
Kind regards,
Management
Harris Cibinong City Mall Bogor



