Staffing was helpful and accommodating especially at checkin. My Spanish was bad but front desk clerk made efforts to understand me. There were three different female front desk attendee during my stay and all were polite.
Noise level within the hotel at night was very quiet except for those guess with no consideraction to others who may be already sleeping—banging doors, loud footsteps, loud tv or music. Outside noise was also tolerable at night. Club music at 1am-3am was tolerable and negligible.
As for the room: Door knob and lock felt doubtful it could hold off against forced entry. Dead bolt mechanism just barely turned to add security to the door. Once I entered the room the floor carpet felt spongy. Walking barefoot on it the bottom of my feet became dirty. I went to use the toilet and discovered the knob was not connected to the chain to be able to flush it. My entire stay I had to leave toilet reservoir open to be able to pull on the chain directly to flush the toilet. Housekeeping came in the middle of my stay to clean the room. Housekeeping returned the reservoir cover of the toilet back so I figured hotel management would have been informed of that. In the shower, water pressure was great. Hot water was a decent scolding temperature but not blistering. It did take close to a minute wait for water to get hot. The pipe the shower head is attached to is very loose. I was afraid it would shoot out of the wall at anytime while I showered. But it didn’t.