I always have a comfortable staycation here. It's close to the city center, the staff is friendly, the food is delicious, and the air conditioning is cool. I'll definitely stay here again if I ever visit Cilacap.

The hotel staff is friendly and the environment is clean.

over all everything is good..just a pity the water is not hot enough

Fast check-in process, friendly staff. Very pleasant.

Worth it and a lot of fun

I've been a regular stayer here for the past three years. The management is much better now, and the AC, which used to be hot, has now been fixed. Staying here is even more comfortable.

This hotel's ambiance looks great in the pictures, but the room ambiance isn't as pleasant in reality. The food variety is limited, and it seems ordinary for a 4-star hotel.

Sis, please check the mattress again, it's starting to sag, and please clean the bathroom so it doesn't smell of urine, because I had to spray the floor with the shower before the smell went away a little, and when I flushed the floor, it was black like a stain that had settled for a long time, please fix it, thank you.

good, okay, privacy, awesome

Old hotel, the word 'old' defines this hotel. Need to ask to change the bedsheet because it was dirty. The drain in the bathtub is not working normally, you will be showering in a puddle. No hot water, already asked for fixing the problem but nothing changed. Will not stay here again in the future.

The bedsheets still have red spots, they are not completely clean, the lights sometimes go out.

The room is good, but some of the facilities are damaged, it would be better to repair them to make it more comfortable.

In the morning the view is good, the service is friendly, close to everywhere

nice hotel, friendly staffs and tasty food at bfast, but linen was not clean. the duvet was spotted..

The hotel is better maintained, only the bathroom hasn't been renovated yet.

Friendly Hotel Staff, easy access to Jeruklegi to support work, can stop by Turtle Bay even when it's raining

NOVEMBER 27, 2025, ROOM 211 IF I'M NOT WRONG, I KIND OF FORGOT, THE ROOM LIGHT WAS OFF, BUT OVER ALL OK, FRIENDLY SERVICE.

The bedside table was broken but not fixed, the bedsheet and pillow cover had a few stains, the bed sank. Maybe because it was a superior room, I don't know about the rooms above.

It's pretty good, it's worth paying the price.

very hot, in the resto minimal air conditioning, smooking area hexos not turned on