8.9
Very Good
From 79 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

9.0

Location

9.3

Service and Facilites

8.8

People often mention about Cove Casagio
All
Staff Friendliness (4)
Room Space (4)
Distance to City Center (3)
Surroundings (3)
Accessibility (3)
Soundproof (3)
Bedroom (3)
Bathroom (3)
Wifi (2)
Check-in/out Time (2)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Cove Casagio

Number of reviews per page
20
40
Customer reviews
K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.1
/10
Reviewed 10 week(s) ago
Trust me.. the photos in the app are very far from the real thing.. the room is very small.. stuffy.. the bathroom is tiny.. and the floor is ticklish to step on.. the sheets are dirty, the pillows are not good.. I say this place should be renovated..
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Casagio. We will take this matter seriously. Your feedback is invaluable in improving our services, and we hope this negative experience will not deter you from returning to Cove again. If you have any further concerns, please contact the Cove team so we can assist you further. Have a wonderful day!
Translated by Google Icon
See original
n***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
Real pict, there is a balcony so you can smoke, the receptionist is friendly, clean, new building, international TV channels & many movie channels too. There is a built-in stove. Love it 👉🏻💯 The only message is, bring your own pillow, the pillow is really HIGH.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
24 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
Translated by Google Icon
See original
n***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 21 week(s) ago
Comfortable place, new condition. I don't like the hard pillows, the type is hard and too high, oh no, it's not comfortable, my neck hurts.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
24 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
Translated by Google Icon
See original
R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 26 week(s) ago
Rooms: The room was clean, the bed was tidy, and the bathroom was clean and odor-free. 👍 Service: The hotel receptionist was friendly, and the check-in/check-out process was easy and fast, and you can check in via the app. Location: I think the location is good because the hotel is located on a main road, so it's quite easy to find. Overall, I was satisfied with my stay at this hotel. 😊👍
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
01 Apr 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
Translated by Google Icon
See original
D***r
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
I was a bit hesitant because I saw some bad reviews. I'm not a buzzer, this is truly from my experience. Overall, the place, from the entrance gate to the lobby, is clean and accessible. The parking lot is spacious. The staff (especially the housekeeping and receptionist) are friendly, responsive & helpful. The room is clean (except the sink, but it's still okay). All the amenities (lights, AC, TV, electric stove, dispenser, shower, sink, refrigerator) are useful. Very recommended for short stays, especially for long-term boarding!
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
Translated by Google Icon
See original
Fahmi I. S.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 43 week(s) ago
The rooms are spacious and clean. The location is only 450 meters from the Haji Nawi MRT station.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
12 Mar 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
Translated by Google Icon
See original
V***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 68 week(s) ago
so far okay, order for a friend so far okay okay and this cheap
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
12 Mar 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
Translated by Google Icon
See original
D***y
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 75 week(s) ago
Strategic location in South Jakarta, good gym facilities. Only dirty towels and sheets, broken chairs, almost broken shower, dirty mugs, poor room cleanliness.
Translated by Google Icon
See original
1 people find it helpful
Y***o
icon-Medical
Medical
icon-origin-TRAVELOKA
8.4
/10
Reviewed 78 week(s) ago
Please take better care of the bathroom cleanliness and provide additional water filters so that the bathroom does not get dirty quickly.
Translated by Google Icon
See original
1 people find it helpful
f***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 80 week(s) ago
God has fast wifi. Strategic location, friendly and comfortable staff
Translated by Google Icon
See original
2 people find it helpful
L***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 81 week(s) ago
so far so good, I've had 2 staycations here, overall ok!
Translated by Google Icon
See original
Find this review helpful?
a***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 83 week(s) ago
Staff is very helpful, clean, comfortable, good.
Translated by Google Icon
See original
Find this review helpful?
i***a
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 85 week(s) ago
so far good, but many guests don't know when to rest
Translated by Google Icon
See original
2 people find it helpful
A***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 88 week(s) ago
Rooms with quite a lot of facilities, mini fridge pantry, hot water, smart TV, balcony, quiet, comfortable, spacious parking, only the employees when you want to check in and check out are often not there, hard pillows, the rest is okay.
Translated by Google Icon
See original
3 people find it helpful
w***i
icon-origin-TRAVELOKA
6.3
/10
Reviewed 92 week(s) ago
I think the place is a bit dirty, like a boarding house that has not been lived in for a long time. Dirty toilet, broken shower, hairy sheets, hard bolster pillows, dirty balcony, dirty glass, corner seats without covers.
Translated by Google Icon
See original
2 people find it helpful
C***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.0
/10
Reviewed 99 week(s) ago
+: Good location, near MRT station. Clean and comfortable room. -: The room provides an e-stove without any kitchen equipment (useless). -: Electricity was off in all areas of the neighborhood and they were unable to fix it. The generator was unreliable at that time, so we waited for a long time until the light was on.
2 people find it helpful
Y***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 103 week(s) ago
All good, clean, new building, only the doors room panel need to make sound proof from outside.
1 people find it helpful
Afrida K. S.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 108 week(s) ago
The room is big and new. Got kitchen and fridge inside. Nearby foods also. Beside Alfamart. But the toilet is clogged and toilet shower the water spill out.
3 people find it helpful
M***d
icon-Business
Business
icon-origin-TRAVELOKA
6.2
/10
Reviewed 108 week(s) ago
The room does not match the one in the app photo, it looks good in the photo but what you get is just ordinary.
Translated by Google Icon
See original
3 people find it helpful
Yohanes A. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 111 week(s) ago
I forgot to take a photo yesterday. For an exclusive boarding class, the room is very comfortable and large. This price is good for 2 people and Netflix and a video account are provided. There are also water heater facilities. The TV is also very big. Very comfortable and recommended for returning to Cassagio Cove.
Translated by Google Icon
See original
2 people find it helpful
Number of reviews per page
20
40