Five Premiere Hotel

Explore Five Premiere Hotel
9.2
Exceptional
From 951 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

9.0

Meal

8.9

Location

9.2

Service and Facilites

9.0

People often mention about Five Premiere Hotel
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Room Space (125)
Staff Friendliness (120)
Bedroom (113)
Distance to City Center (108)
Ambiance (99)
Bathroom (92)
Family Friendly (87)
Surroundings (86)
Hotel Area (86)
Accessibility (82)
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Traveler Reviews Five Premiere Hotel

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40
Customer reviews
W***u
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 hour(s) ago
It was actually quite good for that price, but we hadn't checked out yet, and it was still 11 a.m. and the room was already wide open. We had already packed our bags in the car that morning, but we really needed a 30-minute break before continuing our journey back.
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T***u
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 day(s) ago
Overall, it's standard and quite good, improve the service to a gym class.
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Bimo A. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
There is a mosque 👍, there are many choices for breakfast
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A***l
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Quite good, service and facilities
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K***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 day(s) ago
Hotel staff are friendly and responsive
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s***t
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
It was very easy to check in, assisted by the friendly staff.
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z***a
icon-Transit
Transit
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5.0
/10
Reviewed 2 week(s) ago
The receptionist is not friendly, please be nicer.
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Accommodation's Reply
29 Apr 2026
Thank you so much for your review! We apologize for the inconvenience you experienced. We hope to have the opportunity to serve you again in the future. Sincerely, The Management of Five Premier Samarinda Hotel.
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Y***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
It's been a while since I've stayed at this hotel. Everything was great, especially the breakfast food at the restaurant; nothing was bad, it was all delicious. Check-in was quite easy. The room was clean, but I think the elevator could use some renovation or better maintenance. It was hot, as if there was no air conditioning, and the thumping sound made it a bit scary to go up. Price: Much cheaper to book through the app. Location: Downtown, especially close to Segiri Stadium.
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S***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
MasyaAllah.. The best stay experience.. From the beginning of booking to check-out, we were treated very well.. God willing, we will become a regular stay when we go to Samarinda.. Please maintain it, "Hotel Five Premiere and team"
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+4
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Accommodation's Reply
29 Apr 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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misrani
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Clean, cool room, friendly staff.
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2 people find it helpful
Accommodation's Reply
29 Apr 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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GUNAWARDI W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
friendly staff, clean rooms,,,,,,
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Accommodation's Reply
20 Apr 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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O***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
7.0
/10
Reviewed 3 week(s) ago
The staff is not very friendly, the bathroom door hinge is broken, many facilities need to be maintained.
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Accommodation's Reply
20 Apr 2026
Thank you so much for your review! We apologize for any inconvenience you may have experienced. Your feedback motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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w***a
icon-Staycation
Staycation
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9.7
/10
Reviewed 3 week(s) ago
The first time I stayed here was very pleasant. The initial plan was only 2 nights because it was comfortable, but I ended up extending it for 1 night. The staff were all friendly, from the security to the cleaning service, they were also good because they would check every day and ask whether you wanted it cleaned or not. Overall, it was good.... Next time I go to Samarinda again, I will definitely stay here again. Thanks...
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Accommodation's Reply
20 Apr 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Overall good for the service while there.
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Accommodation's Reply
20 Apr 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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R***o
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Overall good for the service while there
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Accommodation's Reply
20 Apr 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Very worth it, the place is comfortable, clean, suitable for business trips and staycations.
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2 people find it helpful
Accommodation's Reply
20 Apr 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Y***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The staff is friendly, the hotel is close to the city center and there are malls and cafes.
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Accommodation's Reply
20 Apr 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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A***L
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
Overall good, but for breakfast alone, some of the flavors were not as appealing to the tongue, the bread was a bit hard, and there was one menu that was not hot even though it should have been hot.
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Accommodation's Reply
20 Apr 2026
Thank you so much for your review! We apologize for any inconvenience you may have experienced. Your feedback motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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B***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Pool cleanliness should be improved
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Accommodation's Reply
20 Apr 2026
Thank you so much for your review! We apologize for any inconvenience you may have experienced. Your feedback motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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A***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
Suggestion, if possible, the taste of the food could be improved.
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1 people find it helpful
Accommodation's Reply
13 Apr 2026
Thank you so much for your review! We are delighted to hear that you were satisfied with our service, and that motivates us to continue striving for the best possible service. We hope to serve you again in the future! Sincerely, The Management of Five Premier Hotel Samarinda
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Number of reviews per page
20
40