Overall Ratings & Reviews The Meru Sanur

Traveloka (83)
Other sources (28)
9.6
Exceptional
From 83 reviews
Provided by travelers on
Cleanliness

9.6

Room Comfort

9.7

Meal

9.4

Location

9.5

Service and Facilites

9.5

People often mention about The Meru Sanur
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Surroundings (8)
Room Space (8)
Family Friendly (7)
Staff Friendliness (7)
Ambiance (7)
Hotel Area (7)
Bedroom (6)
Bathroom (6)
Taste (6)
Variety (6)
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Traveler Reviews The Meru Sanur

Number of reviews per page
20
40
Customer reviews
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 20 week(s) ago
I had a wonderful experience at this hotel. location nearby the Icon Sanur, just like 10 mins walk, The staff were incredibly helpful and attentive throughout my time here, they helped whenever my grab or gofood arrived. It was a truly pleasant stay, and I will definitely be coming back in the future! too bad we stayed in rainy season, so my Family couldnt enjoy the beach freely, but the Kids club helped us enjoying my Kids time.
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1 people find it helpful
Accommodation's Reply
09 Jan 2026
Thank you for the kind rating. We are delighted to know you and your family had a wonderful stay with us, and that our location and staff service, especially the team at bell desk and kids club elevated your overall experience. It is rewarding to know that you consider returning in the future, and we look forward to welcoming you back for an even better stay next time. Warm regards, Management of The Meru Sanur
t***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
It was a really fun experience staying here, the swimming pool is spacious and the rooms are also very comfortable.
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+5
2 people find it helpful
Accommodation's Reply
07 Jan 2026
Thank you for your positive review and photos of your experience. We are delighted to hear that you enjoyed your stay at The Meru Sanur and appreciated the pool and the comfort of our suites. We hope to welcome you back again in the future. Sincerely, The Meru Sanur Management
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t***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The hotel is very nice, with a large and comfortable swimming pool. You can enjoy a relaxing bike ride, which is highly recommended for a family getaway.
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1 people find it helpful
Accommodation's Reply
07 Jan 2026
Thank you for your positive review. We are delighted to hear that you enjoyed the facilities, activities, and overall design of our resort, as can be seen from the photos you shared. Your feedback is invaluable, and we hope to welcome you back in the future. Sincerely, The Management, Meru Sanur
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I***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
The service is very perfect! The room and location are 5 stars, I will stay here again!!
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1 people find it helpful
Accommodation's Reply
19 Dec 2025
Thank you for your positive review. We are delighted to hear that you were impressed with our staff and facilities. We hope to welcome you back in the future. Sincerely, Arithta Krishnadevi, Quality Assurance Director
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S***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
Love the hotel. The staff and kids club were excellent.
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Accommodation's Reply
26 Nov 2025
Thank you for the wonderful rating. Truly a pleasure to know you loved your stay with us, and that our staff service and kids club left a lasting impression. We look forward to welcoming you back on your next visit to Bali. Warm regards, Aristya Krishnadewi Director of Quality Assurance
Mujiburrahman
icon-origin-TRAVELOKA
9.4
/10
Reviewed 37 week(s) ago
Very beautiful view. Enjoyable
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3 people find it helpful
Accommodation's Reply
12 Sep 2025
Thank you for your positive review. We're delighted to hear you enjoyed the beautiful views during your stay at The Meru Sanur. We look forward to welcoming you back for another memorable experience on your next visit.
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A***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 38 week(s) ago
very good.
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2 people find it helpful
Accommodation's Reply
12 Sep 2025
Thank you for your review. We're delighted to hear you enjoyed your stay with us. We look forward to welcoming you back in the future.
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l***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 39 week(s) ago
Clean room, good service, good view
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1 people find it helpful
Accommodation's Reply
21 Aug 2025
Thank you for your appreciation and positive review. We are delighted to hear that you enjoyed the cleanliness of your room, the service, and the views. We look forward to welcoming you back again soon. Best regards, Aristya Krishnadewi, Director of Quality Assurance
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DAVID C. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Very nice.. Near the beach.. Complete facilities.. The room is really good and very spacious.. If I go to Bali again, I will definitely stay here again.. Thanks you The Meru Sanur.. Awesome👍
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Accommodation's Reply
15 Aug 2025
Thank you very much for your positive review. We're delighted you enjoyed our facilities and found your stay comfortable. We look forward to welcoming you back to The Meru Sanur.
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D***K
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 42 week(s) ago
This is one of the best hotels in town. All the employees are very kind and friendly. The rooms are spacious; each room has a bed, a dressing area, a separate toilet, and a bathroom. All beverages in the in-room cabinet and refrigerator are complimentary. All the facilities are perfect. That's why it's a 5-star hotel. With these facilities, I believe the price is reasonable. I hope to return to this hotel next year.
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Accommodation's Reply
05 Aug 2025
Thank you for the stellar rating and sharing such beautiful photos of the resort. We are thrilled to know our staff service left a memorable impression, and that the facilities met your expectations. We look forward to welcoming you back for another wonderful stay, should your travels bring you back to Sanur once more. Warm regards, Aristya Krishnadewi Director of Quality Assurance
P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
Perfect hotel for vacation 100/100
1 people find it helpful
Accommodation's Reply
30 Jul 2025
Thank you for the perfect rating. We are thrilled you enjoyed your stay with us, and we look forward to welcoming you back to The Meru Sanur for another memorable vacation. Warm regards, Aristya Krishnadewi Director of Quality Assurance
I***z
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 43 week(s) ago
Went to Meru for holiday with family, and we were not disappointed. The staff were so friendly and helpful from the moment we came and they kindly explained all the places that may interest us. The room is so spacious, it was well kept. We will surely come again to Meru
4 people find it helpful
Accommodation's Reply
21 Jul 2025
Thank you for the kind rating and review. We are delighted to know your recent stay with your family was wonderful, and that you enjoyed the spacious room and friendly staff service. We hope to welcome you and your family back for another memorable on your next visit to Bali. Warm regards, Aristya Krishnadewi Director of Quality Assurance
K***t
icon-origin-TRAVELOKA
10.0
/10
Reviewed 44 week(s) ago
The hotel staff is friendly, the hotel is nice, the interior is cool, the place is comfortable.
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Accommodation's Reply
21 Jul 2025
Thank you for your positive rating and review. We hope to welcome you back in the future. Warm regards, Aristya Krishnadewi, Director of Quality Assurance
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 44 week(s) ago
The hotel staff was friendly. However, some amenities like cotton buds and the snack bar were not refilled for three days without request. Even then, the process was slow. The rooms were nice, large, and clean. Perhaps the daily cleaning staff was less than responsive.
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Accommodation's Reply
21 Jul 2025
Thank you for taking the time to leave us a review. We're delighted to hear that you enjoyed the comfort of your room and the friendliness of our staff. Your feedback regarding the room amenities is invaluable in our efforts to improve our service going forward. We look forward to welcoming you back in the future for an even better stay. Best regards, Aristya Krishnadewi, Director of Quality Assurance
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R***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 45 week(s) ago
Very good, very satisfied, really like the lobby interior
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Accommodation's Reply
16 Jul 2025
Thank you for your positive review. We are delighted to hear that you loved our lobby interior and enjoyed your stay with us. We look forward to welcoming you back to The Meru Sanur in the future. Best regards, Aristya Krishnadewi, Director of Quality Assurance
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A***g
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 48 week(s) ago
hotel staff is friendly and very helpful
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1 people find it helpful
Accommodation's Reply
20 Jun 2025
Thank you for your rating and review. We look forward to welcoming you back in the future.
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Mia F.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
Friendly staff, spacious and clean rooms. Luxurious.
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2 people find it helpful
Accommodation's Reply
21 May 2025
Thank you for the perfect rating. We are pleased to know the staff hospitality and spacious room made your stay at The Meru Sanur enjoyable. We look forward to your return for another wonderful stay.
D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 52 week(s) ago
Have a pleasant stay with The Meru! Superb services, good architecture
2 people find it helpful
Accommodation's Reply
21 May 2025
Thank you for the perfect rating. It is wonderful to know you had a pleasant stay with us, and we look forward to your return to The Meru Sanur.
A***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 53 week(s) ago
The place was superb near the beach and instagramable
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Accommodation's Reply
16 May 2025
Thank you for the wonderful rating. We look forward to your return to The Meru Sanur, hopefully in the near future.
T***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.1
/10
Reviewed 58 week(s) ago
This is my 3rd stay at Meru, maybe because the hotel was crowded so when we checked in we waited for more than 1 hour from 3 pm until almost 5 pm before we got a room, when we checked out before 12 pm, someone rang the bell, it turned out to be the bellboy who wanted to get some stuff, even though we hadn't called to ask for the bellboy and the receptionist also didn't call the room to confirm that we were extending (we wanted to extend for 2 nights) or checking out, so we felt like we were being kicked out at that time because the bellboy was still waiting in front of the room while when we checked in we waited quite a long time
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3 people find it helpful
Accommodation's Reply
14 Apr 2025
Thank you for taking the time to leave a review on Traveloka. We apologize for the inconvenience you experienced during the check-in and check-out process. This incident certainly did not meet our standards, and we will use your experience as an evaluation in our efforts to continue to improve our services in the future. We look forward to the opportunity to welcome you back for a much better stay experience in the future. Warm regards, Aristya Krishnadewi. Director of Quality Assurance
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Number of reviews per page
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