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Traveler Reviews Bali Beach Hotel
Number of reviews per page
20
20
40
40
Customer reviews
n
nicki
Staycation
10.0
/10
Reviewed 4 week(s) ago
The staff and service were friendly. The hotel room was nice and clean, and the food was delicious. Thank you, and best wishes for continued success.
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n
nicki
Staycation
8.5
/10
Reviewed 6 week(s) ago
The service was good, but the food was a little lacking in flavor. Hopefully, the taste can be improved, thank you.
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Accommodation's Reply
21 Apr 2026
Thank you for your review. We are delighted to hear that our staff provided positive feedback during your stay. Your comments regarding our food are invaluable and will be incorporated into our evaluations so that we can make further improvements. We look forward to welcoming you back in the future for an even better experience. Sincerely, The Management Team, Bali Beach Hotel, The Heritage Collection
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c***n
Leisure
8.8
/10
Reviewed 7 week(s) ago
Located right in front of the beach, the beach is swim-able, suitable for kids. The pool was clean and nice, water was always warm even in the morning. The room was adequate in size, clean, and the view was gorgeous. The breakfast had enough spread, they had vegetarian options, they could add more variety in the salad section. Their breakfast staff were very helpful and very attentive, kudos to the breakfast team.
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Accommodation's Reply
15 Apr 2026
Thank you for taking the time to share your experience. We are delighted to know you enjoyed our location, swimming pool, rooms, and the staff service. We will be sure to pass your kind appreciation of the breakfast team. Your suggestion for greater variety in the salad station is truly appreciated and has been shared with the relevant teams for improvement.
We look forward to welcoming you back for an even better stay experience next time.
Warm regards,
Management of Bali Beach Hotel, The Heritage Collection
Thank you for your review. We are delighted to hear that you had a wonderful time during your stay with us and that you enjoyed the food, the beautiful rooms, and our friendly staff. We hope to welcome you back in the future. Sincerely, The Management, Bali Beach Hotel, The Heritage Collection
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P***s
10.0
/10
Reviewed 9 week(s) ago
Best experience on my trip to Bali so far
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Accommodation's Reply
24 Mar 2026
Thank you for the perfect rating. We are delighted to hear your recent stay with us has become your best experience during your visit to Bali. We cannot wait to welcome you back for another enjoyable stay in the near future.
Warm regards,
Management of Bali Beach Hotel, The Heritage Collection
A***a
Staycation
9.3
/10
Reviewed 9 week(s) ago
Best for facilities and beach front access. Room ok and fast respond, housekeeping always ask if we want to clean it or not. But, for the trash bin in my room bit smelly (like a pee smell). Maybe they should change the trash bin better with the plastic trash inside. For the food just so so (ps: the meatball soup very delicious, you should try it)
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Accommodation's Reply
31 Mar 2026
Thank you for the kind rating. We are delighted to know you enjoyed our facilities, beach front access and comfortable rooms. Your feedback regarding food quality and the in-room trash bin is greatly appreciated as this helps us ensure guest comfort moving forward. We hope to welcome you back for an even better stay experience next time.
Warm regards,
Management of Bali Beach Hotel, The Heritage Collection
WW
Winda W.
Leisure
9.4
/10
Reviewed 10 week(s) ago
Overall, I'd highly recommend this hotel for its amazing location, super comfy beds, and fantastic staff—couldn't ask for more!
1 people find it helpful
Accommodation's Reply
16 Mar 2026
Thank you for the kind rating and recommendation. We are thrilled to know you enjoyed our location, comfortable beds, and the hospitality of our team members. We cannot wait to welcome you back for another memorable stay, hopefully in the near future.
Warm regards,
Management of Bali Beach Hotel, The Heritage Collection
N***i
10.0
/10
Reviewed 13 week(s) ago
Best hotel in Sanur, best food, best stay, best the best.
4 people find it helpful
Accommodation's Reply
03 Mar 2026
Thank you for the stellar rating. We are delighted to know you enjoyed our dining offerings during your stay with us.
We look forward to welcome you back for another memorable stay in the future.
Warm regards,
Management of Bali Beach Hotel, The Heritage Collection
R***a
10.0
/10
Reviewed 17 week(s) ago
The staff was very friendly and helpfull. With the serene ambience and complete facilities to accommodate your holiday 🩵✨
2 people find it helpful
Accommodation's Reply
29 Jan 2026
Thank you for the stellar rating. We are delighted to know that our friendly and helpful staff service made left a memorable impression during your stay with us. We are also pleased to know that you enjoyed our facilities and serene ambiance.
We look forward to your return for another relaxing and perhaps a longer stay on your next visit to Sanur.
Warm regards,
Management of Bali Beach Hotel, The Heritage Collection
I***a
10.0
/10
Reviewed 18 week(s) ago
Will definitely stay here again
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2 people find it helpful
Accommodation's Reply
20 Jan 2026
Thank you for your positive review. We are delighted to hear that you had a wonderful time during your stay at the hotel and plan to return again. We hope to welcome you back for an even better experience in the future. Sincerely, The Management Team, Bali Beach Hotel, The Heritage Collection
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H***a
Leisure
10.0
/10
Reviewed 19 week(s) ago
Very suitable for families, the staff are very friendly.
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1 people find it helpful
Accommodation's Reply
13 Jan 2026
Thank you for your positive review. We are delighted to hear that you and your family enjoyed your stay and were impressed with our staff's service. We hope to welcome you back again in the future. Sincerely, The Management Team, Bali Beach Hotel, The Heritage Collection
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A***d
10.0
/10
Reviewed 19 week(s) ago
Every time I go to Bali, I have to come here.
It's a must...
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2 people find it helpful
Accommodation's Reply
16 Jan 2026
Thank you for your positive review. We are delighted to hear that you and your family enjoyed your stay with us. We hope to welcome you back for another enjoyable vacation in the future. Sincerely, The Management, Bali Beach Hotel, The Heritage Collection
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HP
Hendra P.
Leisure
10.0
/10
Reviewed 23 week(s) ago
The hotel staff were very friendly and helpful with the check-in process.
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Accommodation's Reply
23 Dec 2025
Thank you for your positive review. We are delighted to hear that the friendliness of our staff made a positive impression on you during your stay. We hope to welcome you back to Bali Beach Hotel, The Heritage Collection in the future. Sincerely, Arithta Krishnadevi, Director of Quality Assurance
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Verified Traveler
10.0
/10
Reviewed 25 week(s) ago
t was amazing experience. All staffs were helpfull except barstaff by the poll. They were talk with their fellow staff they dont get much tip because alot of local guest in local language. Its depend i do tip in restaurant during breakfast lunch dinner . In room even for reception because they deserve it. So take care of your guest local or inter.
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1 people find it helpful
Accommodation's Reply
03 Dec 2025
Thank you very much for sharing your recent experience with us. We sincerely apologize for the inconvenience you encountered by the pool. We understand how this could have made you feel uncomfortable, and we regret that this occurred during your visit. Please be assured that this behavior does not reflect our service culture we aim to provide to our guests. We have reviewed this matter with the team to ensure all areas remain respectful and welcoming at all times.
Your feedback is extremely valuable for our improvement, and we sincerely appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back and serve you better on your next visit to Bali.
Warm regards,
Aristya Krishnadewi
Director of Quality Assurance
I***I
10.0
/10
Reviewed 28 week(s) ago
It was fun. First time short vacation with my 3-month-old baby
1 people find it helpful
Accommodation's Reply
11 Nov 2025
Thank you for the stellar rating. We are thrilled to hear that your short trip with your child was fun and enjoyable. We look forward to welcoming you back on your next visit for another memorable family vacation.
Warm regards,
Aristya Krishnadewi
Director of Quality Assurance
B***g
Leisure
10.0
/10
Reviewed 32 week(s) ago
I've stayed here many times and it's been very satisfying. If I go back to Bali, I'll definitely come back.
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Accommodation's Reply
17 Oct 2025
Thank you very much for your trust and confidence in choosing us as your accommodation during your stay in Bali. We are very pleased that you were satisfied with your stay and we hope to welcome you back again in the future. Best regards, Aristaya Krisnadevi, Quality Assurance Director
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M***d
10.0
/10
Reviewed 32 week(s) ago
The facilities are great and comfortable. The entrance alone is impressive.
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3 people find it helpful
Accommodation's Reply
12 Oct 2025
Thank you for your very positive rating and review. We look forward to welcoming you back to Bali Beach Hotel.
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a***n
9.7
/10
Reviewed 35 week(s) ago
happy sekali stay dsini, lokasi nya ok, dekat kemana2, staff nya ramah, bersih, dan luas sekali hotel nya .
5 people find it helpful
Accommodation's Reply
27 Sep 2025
Thank you very much. It's great to hear you enjoyed your stay. We look forward to welcoming you back. Best regards, Aristya Krishnadewi, Director of Quality Assurance
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A***i
10.0
/10
Reviewed 38 week(s) ago
They upgraded my room to an executive room.
4 people find it helpful
Accommodation's Reply
12 Sep 2025
Thank you for the stellar rating. We are thrilled to hear you enjoyed your stay with us and appreciated the room upgrade. We hope to welcome you back for another memorable stay, hopefully in the near future.
Warm regards,
Aristya Krishnadewi
Director of Quality Assurance
F***n
Staycation
10.0
/10
Reviewed 38 week(s) ago
If you're in Bali again, this is a must-visit, or if you're planning a honeymoon, it's also amazing. 👍
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1 people find it helpful
Accommodation's Reply
12 Sep 2025
Thank you for your positive review. We're delighted to hear you enjoyed your stay. We look forward to welcoming you back, whether for a holiday or for a special occasion in the future. Best regards, Aristya Krishnadewi, Director of Quality Assurance