The only fault was the very, very slow elevators and Grab bikes being harder to catch. Everything else was amazing!! Best buffet breakfast I have had in Bali!

Happy, all the staff are friendly & helpful. The gym has staff who can help explain the function of the equipment for our body so the equipment can be used easily because Bli Bawa taught them to use it. The atmosphere is pleasant even though the hotel is fully booked but the atmosphere is maintained, not crowded because the area is very spacious. Plants everywhere make the heart and eyes cool. One suggestion that should be considered, maybe because there are many guests, washing towels should be more careful because there is a slight smell although not all sheets smell but there is at the end, there is a smell of cigarettes, body odor, not sharp but it is noticeable to me.

Extraordinary, 5 stars

Good hotel, good hospitality from the staff. One thing needs improvement is the check-in time process. Other than that, superb service.

To the Management of Bali Beach Hotel, I deeply regret that a hotel of your stature has such poor service. I waited for almost two hours. Only two of the three rooms we booked were available. Okay, fine if it was just a matter of waiting. When room number three was ready (which took another hour, meaning I waited almost four hours), there was a compliment that wasn't mine and whoever it belonged to. It's unfortunate that when we went downstairs to complain, the manager said, "Just give me the compliment. Just give it already!" in front of us and didn't even introduce himself before I stopped him. The staff member who mentioned the "dinner invitation" (which I didn't accept, considering I felt slighted by the four hours I wasted and they thought dinner was the solution), when I asked about it, said, "Oh, dinner is dinner." It was truly disappointing. Really, I've been to many places and countries, but this was my worst experience with service. Luckily, the staff who handled my next complaint (the lady at the counter) did a great job of providing a solution. The rest, especially the one who served me initially, was terrible.

One of the best hotel experiences I’ve had in Bali. The service was top-notch, staff went above and beyond, and the food was delicious. Highly recommend, worth every penny!

Nice hotel! The pool is huge, and it was a memorable stay. All the staff were nice and friendly. However, I found the breakfast to be just so-so.

It's always great to be back to this hotel! What can I not love about this property? It's huge but accessible, it's luxurious but friendly, it's premium but feels authentic and humble. Give it a try!

For my next vacation, I'd like to try a larger and nicer room. Hopefully, I can get a discount from the hotel. Thanks. More to come.

Very impressive, I will stay there again when on holiday.

We thoroughly enjoyed staying at the Bali Beach Hotel. The pool is fantastic - the water temperature was perfect and the pool and the area are huge! The buffet breakfast was delicious and varied and plentiful. The staff were so gracious and friendly. Overall, it is just a beautiful hotel and I felt completely taken care of. We even ate at the restaurant twice for dinner as the food was very good and the ambiance is great. Overall, an A+

Overall, it was satisfactory, but we didn't get to our room until 4:30 PM. Thank you for the room upgrade from Bali Beach to Meru. However, we chose Bali Beach because we were looking for an ocean view.

Overall this hotel is very comfortable and beautiful.

The staff and service were friendly. The hotel room was nice and clean, and the food was delicious. Thank you, and best wishes for continued success.

The service was good, but the food was a little lacking in flavor. Hopefully, the taste can be improved, thank you.

Located right in front of the beach, the beach is swim-able, suitable for kids. The pool was clean and nice, water was always warm even in the morning. The room was adequate in size, clean, and the view was gorgeous. The breakfast had enough spread, they had vegetarian options, they could add more variety in the salad section. Their breakfast staff were very helpful and very attentive, kudos to the breakfast team.

Friendly staff, delicious food, nice rooms, memorable stay experience, always success.

Best experience on my trip to Bali so far

Best for facilities and beach front access. Room ok and fast respond, housekeeping always ask if we want to clean it or not. But, for the trash bin in my room bit smelly (like a pee smell). Maybe they should change the trash bin better with the plastic trash inside. For the food just so so (ps: the meatball soup very delicious, you should try it)

Overall, I'd highly recommend this hotel for its amazing location, super comfy beds, and fantastic staff—couldn't ask for more!