Overall Ratings & Reviews The 60

Traveloka (17)
Other sources (1)
7.8
Pleasant
From 17 reviews
Provided by travelers on
Cleanliness

7.7

Room Comfort

7.7

Meal

7.1

Location

8.7

Service and Facilites

7.5

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews The 60

Number of reviews per page
20
40
Customer reviews
Роман П.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel has a prime location. My room was spotless, cozy, and provided a very peaceful environment. A big thanks to the staff for being so welcoming and professional.
Find this review helpful?
Nguyen P. l.
icon-origin-TRAVELOKA
5.4
/10
Reviewed 7 week(s) ago
Terrible service here. The room price included taxes and fees. Even after check-in, they still charged a 50 ringgit deposit. I had an 8am flight back to Kuala Lumpur and needed to check out early at 6am, but when I checked out, the staff didn't refund my deposit and said the return time was between 9am and 11am. I've never seen such terrible service anywhere else. Not to mention, the room lacked shower gel, shampoo, and toothpaste. The towels looked like they hadn't been changed in a long time; the white had turned yellow. The room only had one bed (one large and one small), nothing else. And the reception staff—oh my god, they had such cold faces, not a single smile or greeting! Terrible, absolutely terrible.
Read More
Translated by Google Icon
See original
Find this review helpful?
S***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Great place to stay with the reasonable price.
Find this review helpful?
M***h
icon-Transit
Transit
icon-origin-TRAVELOKA
6.8
/10
Reviewed 16 week(s) ago
The hotel staff were still sleeping when we checked out at 8 o'clock.
Translated by Google Icon
See original
1 people find it helpful
lydie a.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
Nice place! The location is good, almost just in front of the Chew Jetty.
1 people find it helpful
Accommodation's Reply
02 Oct 2025
Hi Dear Guest Lydie a. Thank you so much for your kind feedback! 🌟 We’re really glad you enjoyed the good location and your stay with us. Hope to welcome you again soon! From Sky Hive Management Team
Shandi J.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 82 week(s) ago
Cheap price if you buy through the application. I wanted to add another night manually but the price became higher in the application and even though before I asked I saw the room was still available. The hotel staff turned off the room so I ended up not booking it and checked out to move to another hotel. After I checked out it appeared again online with a cheaper price. But unfortunately I had moved to another hotel with better facilities at the same price. Oh yeah the room was not very clean because there was still women's hair on the floor and at night there were small cockroaches that appeared out of nowhere.
Read More
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
09 Oct 2025
Hi dear guest, Thank you for sharing your feedback with us. We’re truly sorry for the inconvenience you experienced. Room rates on online platforms may vary depending on promotion and availability, and sometimes the system automatically updates or closes certain room types temporarily. We will review this matter with our team to ensure a smoother experience for future guests. We appreciate your understanding 🙏 — Sky Hive Management Team
Tri M.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 86 week(s) ago
Dirty and noisy. Many ant and little cockroach. Not recommended I can't sleep 🤐.
1 people find it helpful
P***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.4
/10
Reviewed 92 week(s) ago
The doorknob can't be opened. Tried to twist it open, twisted it normally, not violently, but it wouldn't open. When I went to look for the employee, he wasn't there. So I tried twisting it 4-5 more times and the knob came off and went along the wall. The employee asked me to pay 30 ringgit for damages, which is a woman's torque. Will it be so strong that the knob will break? If you don't want it because it's already broken, you're annoyed and don't want to talk to us, then pay the money and they'll come and change the knob. The accommodation does not have good enough assistance. No professionalism
Read More
Translated by Google Icon
See original
1 people find it helpful
P***m
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 100 week(s) ago
Spacious, clean room, beautiful sea view, convenient location for walking into George Town. Downstairs has a billiard table and fun board games. There is no elevator.
Translated by Google Icon
See original
Find this review helpful?
You’ve read all the top reviews.
Number of reviews per page
20
40