8.0
Very Good
From 278 reviews
Provided by travelers on
Cleanliness

7.6

Room Comfort

7.7

Meal

7.9

Location

8.3

Service and Facilites

7.7

People often mention about Cove Veranda
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Ambiance (35)
Bedroom (33)
Bathroom (32)
Staff Friendliness (30)
Check-in/out Time (26)
Accessibility (25)
Room Space (24)
Hotel Area (24)
Wifi (22)
Surroundings (20)
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Traveler Reviews Cove Veranda

Number of reviews per page
20
40
Customer reviews
J***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 day(s) ago
Worth it for the price. Close to campus.
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Accommodation's Reply
24 Aug 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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D***i
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Leisure
icon-origin-TRAVELOKA
6.3
/10
Reviewed 4 week(s) ago
I'm so sorry, it doesn't match the picture. Shik shak shak when I entered, especially when I was in the room wow! 😭👋 I don't want to come here again.
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Accommodation's Reply
24 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Veranda. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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R***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 16 week(s) ago
I've been to the cove 4 times now and this time I had a bad experience😰 even though every time I stayed here I was safe.. the bathroom condition is broken, the shower faucet is broken, the sink doesn't turn on, the shower is very small, the floor is dirty, the water heater is dead😭😭 (before when I stayed here the water heater was always on) a lot of mites came out of the mattress & pillow until they crawled up the wall,, very traumatized, my body is all itchy,, I'm so tired of coming here again😭😭😭 I can't give a bad rating please
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3 people find it helpful
Accommodation's Reply
24 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Veranda. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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Verified Traveler
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Leisure
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5.0
/10
Reviewed 17 week(s) ago
When complaining to the hotel staff about there being no water in the toilet and sink, the staff's advice was only to refill using the shower, the room was dirty, the sheets and blankets were dirty, the AC was not cold, there were other people's used clothes in the wardrobe (an indication that the room was not cleaned), there was a lot of rubbish in front of each room, the jammed lock was difficult to remove from the door, the staff could not provide a solution regarding the complaint.
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2 people find it helpful
Accommodation's Reply
24 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Veranda. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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H***a
icon-origin-TRAVELOKA
5.8
/10
Reviewed 18 week(s) ago
The room was damp, and the mattress was uncomfortable. Suddenly, someone opened the door, but luckily it was locked. They only stayed there for an hour or two.
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1 people find it helpful
Accommodation's Reply
24 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Veranda. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience doesn't change your mind about choosing Cove for your future stays. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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Bang A.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 20 week(s) ago
No TV, dirty pillows, not as pictured. Disappointed.
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Accommodation's Reply
24 Aug 2026
We are deeply sorry about your unpleasant experience at Cove Veranda. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing to stay at Cove again in the future. If you have any further concerns, please contact the Cove team so we can assist you further. Have a great day!
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D***y
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Transit
icon-origin-TRAVELOKA
6.6
/10
Reviewed 30 week(s) ago
I only experienced this once. The hotel is not well maintained, honestly, even the sheets have stains, I don't know if they were changed or not. I only got one towel and amenities, and then before checking out, which was still 11:30, the water was already turned off, so after urinating, I just wiped with tissue (my own money). The communal room was also really not well maintained, dirty and messy.
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2 people find it helpful
Accommodation's Reply
12 Mar 2026
We are deeply sorry about your unpleasant experience at Cove Veranda. We take this matter very seriously. Your feedback is invaluable in improving our services, and we hope this negative experience won't deter you from choosing Cove for your future stays. If you have any further concerns, please contact the Cove team if there's anything we can assist you with. Have a great day!
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 33 week(s) ago
The location is close to TMII, the service is fast, but unfortunately, the neighbors next door are so into karaoke that they don't remember the time, their voices are so loud that they can be heard in the room. I was on the second floor at the time.
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4 people find it helpful
Accommodation's Reply
12 Mar 2026
Thank you for staying at Cove! We are delighted that you enjoyed your stay with us. Renter satisfaction is always our top priority, and we are pleased to see that. We will continue to strive to provide the best for all Cove renters. Have a great day!
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Muhammad A. A.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 33 week(s) ago
The place is good, strategically located, comfortable and suitable for high mobility
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3 people find it helpful
N***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 36 week(s) ago
Nice place, good for relaxing.
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2 people find it helpful
Verified Traveler
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Transit
icon-origin-TRAVELOKA
5.9
/10
Reviewed 37 week(s) ago
The accommodation is strategically located near Taman Mini, and I stayed there because there was an event there. 1. The corridors in the rooms were a bit smelly due to the trash cans in front of the doors (FYI, this is a boarding house with some rooms available for daily rent). 2. The rooms are quite minimalist with en-suite bathrooms. The location on the main road makes it quite noisy at night due to passing vehicles. If you're sensitive to noise, this isn't a good place to rest. The cleanliness of the rooms is also poor; even the sink faucet in my room leaked from the side. 3. We were given towels, and after asking for one, we were only given one with a strong detergent smell. The hot water didn't work, and the bed linens were questionable, as the previous guest had changed them.
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4 people find it helpful
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Robiatul A.
icon-origin-TRAVELOKA
8.1
/10
Reviewed 41 week(s) ago
Service was slow, the water gallon ran out and wasn't refilled promptly, and there was no one on standby at the front desk. The rooms lacked toiletries and a bath mat. One room wasn't ready when we checked in.
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4 people find it helpful
Y***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
Comfortable, safe, friendly, and clean.
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3 people find it helpful
F***i
icon-origin-TRAVELOKA
6.5
/10
Reviewed 44 week(s) ago
It's nice to have a balcony, but it's dirty because there are a lot of cigarette butts and toilet paper wrappers around the room. Maybe the cleanliness could be improved.
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1 people find it helpful
h***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 46 week(s) ago
Great, the location is quite convenient for getting everywhere
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2 people find it helpful
Y***n
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Transit
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6.0
/10
Reviewed 46 week(s) ago
I initially checked in for two days, but decided to only stay for one, even though I'd already stayed for one. It didn't match the photos in the app. The place wasn't very clean. And the manual check-in process still stuck on my app. Hopefully, things will improve. I feel sorry for the guests in Jakarta, most of whom are from out of town and need a comfortable place to rest.
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5 people find it helpful
afifah r.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 46 week(s) ago
The room was clean, the AC was cool, and the staff was friendly. There were no issues during our stay.
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D***i
icon-origin-TRAVELOKA
5.0
/10
Reviewed 47 week(s) ago
dirty room, dirty bathroom, shower water only drips, narrow room, hard to open room key, sounds from outside can be heard, moldy walls.
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2 people find it helpful
T***h
icon-origin-TRAVELOKA
6.0
/10
Reviewed 47 week(s) ago
Yup, according to reviews from people who have stayed there, in the morning there's no staff, it seems neglected. The water supply is limited, and people complain about it with excuses. 😔
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Eddy K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.1
/10
Reviewed 48 week(s) ago
The room was okay, and the cleanliness was pretty good. The AC wasn't cold enough, and the water flow was very low at certain times. Overall, it's still okay for this budget.
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1 people find it helpful
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