The morning and afternoon reception staff were rude, never greeting, just focused on their phones. The rooms were comfortable and could be improved in terms of cleanliness. The night shift staff were very helpful and humble to guests. Thank you, Mr. Dapit, for your service. 😁

For transit to relax is quite good

The room is clean, spacious, the room is quite okay, only the bathroom cleanliness needs to be improved, I was a bit disappointed yesterday when I brought two small children and they were charged an additional fee, even though they are only 5 and 6 years old, and this was not mentioned in the T&C in the application when booking.

The hotel staff is quite corporate, the facilities are good, but attention needs to be paid to the cleanliness of the hotel, morning, afternoon and night, so that it looks neater and more beautiful. And for the appearance of the hotel... it seems it needs to be renovated again so that it looks like a star hotel.

The receptionist seemed busy playing games because when I spoke to her, she was busy playing on her phone. The room was clean and pleasant, and for the price, it was quite complete! It seems like the hotel is also a mining employee dormitory, so it's quite busy at night.

The staff is very helpful. Best of luck.

The advantages: for a room under 200k, it's pretty good.. What to expect? Except for the many mosquitoes in the room which are intolerable The room is spacious, the bed is sufficient, clean, TV, toothbrush, soap, towels are available, there is a cupboard, there is a water heater although it is difficult to predict the heat or cold, the important thing is that it still works.. lol The disadvantages: 1. The AC cannot be adjusted up or down the coldness, so the coldness level is just that. 2. The spring bed is too unclear, it's not flat, so the body tilts when lying down, it's uncomfortable. 3. The toilet has no blower, it's damp. 4. Lots of mosquitoes in the room

Friendly staff, spacious rooms, ample parking, adequate cleanliness for the 200-plus rupiah price, and a strategic location with plenty of food vendors nearby. While there's no breakfast, you can make as much coffee or tea as you like with hot water available in the hallway.

Comfortable and safe, highly recommended for those who want to vacation in Bontang

This time I was very disappointed with the receptionist who wore a hijab... she was rude and unfriendly... in the end we only stayed for one night and moved to another hotel

highly recommended to stay at this hotel

Friendly staff, very clean rooms, adequate facilities

The bedrooms and bathrooms are clean and fragrant, suitable for events.

cleanliness and professionalism of the staff is lacking

The room is ok, suitable for the price

Just entering the lobby, it already smells of cigarette smoke.

clean comfortable quiet.. near city center

the staff is friendly and efficient... I am happy to stay at CB with my wife and children... this is the 3rd time we have stayed there

Quite OK for transit or short stay. Strategic location, room cleanliness is sufficient. The building is a bit old, strategic location.

For a hotel of this price, it is very worth it. Maybe because of the renovation process, so many things are messy but when in the room it is comfortable to sleep.