It was a pleasure to stay here

The hotel staff was actually friendly, but the boss who communicated with us made us uncomfortable and didn't understand the situation. We were constantly being questioned about our number of people exceeding the hotel's regulations, even though we had already stated that the rest of us would be leaving the hotel. The friendly staff called the boss, and I heard him say, "If you see them breaking the rules, you'll charge them." We and our 1-year-old baby had already been asked to go into our hotel room. It was freezing and raining heavily at 10:30 PM WITA. The rest of us weren't staying inside. After the rest of our family and I had stayed outside, they still chatted at 11:21 PM WITA, explaining that if we broke the rules, we would be charged the price of the entire room. Poor communication, not prioritizing engagement and providing a pleasant experience, but rather seeming to be money-oriented. Note: Water splashed into the room due to heavy rain from outside.

The location is very close to Lake Buyan, with our room offering a direct view. The amenities are complete, and the breakfast is quite tasty. Complimentary coffee, chocolate, and a variety of hot drinks are available in the lobby.

Friendly staff, unique rooms, free coffee, family friendly.

Nice place to stay, near Buyan Lake. The staff is so friendly. Free hot water flow and some kinds of drink. The food is delicious.

Mr. Kadek, the guard is very friendly.

The staff is friendly and very helpful.

The staff is very friendly, the room is clean and when you say you want to have a BBQ, the place is immediately prepared. Good service 👍👍

Tempat yang nyaman untuk liburan weekend, mas yang jaganya ramah dan sigap. Tempatnya simple, bersih, dan homey. Recommended place to stay kalau di Bedugul dan mau konsep simple dan unik.

Good but when the weather is hot, the room is also very hot.

A very pleasant stay experience. The location of the hotel is close to Lake Buyan. Hopefully I can come back someday.

Bersih, shower air panas berfungsi baik. Staff ramah, makanan murah

The place is okay, comfortable. The view is also good in the morning, I happened to get a room with a lake view. The only drawback is that when the sun is hot in the morning, the room heats up quickly. The accommodation staff are very helpful and friendly even 24 hours a day. The owner is also very friendly to guests. Thumbs up for service. Will be back anytime we go to Bedugul.

Hotelnya lucu banget! So cute, ga expect bakal senyaman ini dalamnya, pokoknya bakal nginep di sini lagi, ditambah pemandangan Danau Buyannya yang jelas banget, so gorgeous ❤️🥰😍☀️✨ Menyejukkan mata dan hati

Continue to improve the service even though it's already good.

Kami menginap sekeluarga 3 dewasa 1 anak, 1 batita tiba-tiba dikenai charges tambahan 150rb tanpa kompensasi extrabed. Padahal selama 1 Minggu di Bali kami berpindah-berpindah hotel dari guess house hingga hotel bintang 4 dan tidak ada tambahan biaya apapun, dan jika di hotel dengan tambahan biaya tersebut bisa untuk extra bed. Sudah mencoba nego dengan owner tapi owner bersikukuh mengenakan tambahan 150rb hampir 1/2 harga kamar semalam, ketika saya minta tambahan 1 kamar lagi ternyat penuh. Akhirnya kami tetap membayar tambahan biaya tersebut. Kondisi kamar lumayan nyaman tetapi kurang bersih karet-karet jendela berjamur tidak dibersihkan begitu juga bagian sisi-sisi atas kamar juga kurang dibeesihkan, air kamar mandi merembes ke kamar melalui sela-sela lantai kayu sehingga lantai kamar jadi basah.

Clean rooms, comfortable mattresses and pillows. Smooth hot water, fast and friendly service. The area around is still a lot of rice fields, so the weather is cool. Free coffee, tea and Milo. Recommended to stay 😁.

The receptionist was very good, and provided excellent service. The room is clean.

Pelayanan yang sangat bagus dan sesuai SOP. Saya senang berada di sana. Sangat puas dan bersih sekali tempatnya.

The property is decent and very nice, but the management have to improve their service. Especially the phone number stated in Instagram and Website are not owned by the property but pretending they are from the property, this creating mis-understanding between me and the management while staying there. Need to be careful and aware if the number are hacked/scamed.