Dear Value Guest, Greetings from Mintra Hotel. Thank you for your feedback. We are delighted to hear that overall, your stay was clean, comfortable, and satisfying. However, we are sincerely sorry to learn about the issue with the dirty bathtub. This is a significant oversight and clearly does not meet our high standards for cleanliness. Please accept our deepest apologies for this lapse. We have immediately shared your feedback with our Housekeeping management team to ensure a comprehensive review of our room cleaning protocols, with special attention to all bathroom facilities. We value your honesty and hope to welcome you back to a completely flawless experience at the Mintra Hotel in the future. Should you require further assistance or information, please do not hesitate to contact us at your convenience. Best Regards, Sommay NEUAALOUN Front Office Manager

Dear Valued Guest, Regards, Mintara Hotel Thank you very much for your wonderful review! We are so glad you enjoyed our accommodation and its location, close to the temple and many restaurants. Your comments on the cleanliness of our rooms, the swimming pool, and the beautiful view are a great encouragement to our entire team. We look forward to welcoming you back to Mintara Hotel again. Should you require any assistance or further information, please do not hesitate to contact us at your convenience. Best regards, SOMMAY NEUAALOUN Front Office Manager

Dear Khun Chomphunut, Greetings from Mintra Hotel. Thank you for your kind review! We are so pleased to hear that you found our staff very friendly and appreciated our good location. Your feedback means a lot to our team, and we look forward to welcoming you back to the Mintra Hotel soon. Should you require further assistance or information, please do not hesitate to contact us at your convenience. Best Regards, Sommay NEUAALOUN Front Office Manager

Dear Khun Saifon, Greetings from Mintra Hotel. Thank you for your kind feedback! We are delighted to hear that you found the hotel to be good and that you enjoyed our rooftop bar, swimming pool, and the nice views. We look forward to welcoming you back to the Mintra Hotel soon. Should you require further assistance or information, please do not hesitate to contact us at your convenience. Best Regards, Sommay NEUAALOUN Front Office Manager