Phongsathon Mansion

Explore Phongsathon Mansion

Overall Ratings & Reviews Phongsathon Mansion

Traveloka (9)
Other sources (12)
6.6
Pleasant
From 9 reviews
Provided by travelers on
Cleanliness

6.4

Room Comfort

6.2

Meal

6.0

Location

6.4

Service and Facilites

5.7

Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Phongsathon Mansion

Number of reviews per page
20
40
Customer reviews
W***T
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Very good. Very good. Very good.
Find this review helpful?
W***T
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 41 week(s) ago
service good time ❤️❤️❤️❤️
Find this review helpful?
A***t
icon-Business
Business
icon-origin-TRAVELOKA
5.0
/10
Reviewed 42 week(s) ago
I feel sorry for the people who might get lost and stay there.
Translated by Google Icon
See original
1 people find it helpful
P***e
icon-origin-TRAVELOKA
5.0
/10
Reviewed 43 week(s) ago
Read urgently!! Terrible!! 👎🏻 The hotel did not refund the customer, but the service was terrible. The bed was dusty, the room was dirty, the blanket had blood stains, the blanket was very thin, the bed sheet was thin too. There were some kind of insect in the bathroom, the water from the air conditioner was dripping all night, and the staff looked dissatisfied with the customer. I only stayed one night and paid 2,700 baht. The owner on the phone spoke nicely, but the room and the staff were not okay. There was a smell of cigarettes and marijuana. Terrible. People can take good care of the rooms so that every customer wants to stay better, but why do they have to overlook these problems? Overall, the room is decorated in a vintage style. They should take better care of it!! I will not stay again, but if the owner reads this, I hope it will make them think about it. Thank you.
Read More
Translated by Google Icon
See original
Find this review helpful?
N***t
icon-origin-TRAVELOKA
5.3
/10
Reviewed 63 week(s) ago
- No internet (can't use internet) - No towels. - There is no soap and shampoo.
Find this review helpful?
S***u
icon-origin-TRAVELOKA
5.3
/10
Reviewed 102 week(s) ago
The receptionist let the illiterate housekeeper check in. We booked for 2 days but the power was cut off on the 2nd day because the hotel owner thought that we booked for only 1 day. She came to collect the money after check-in even though we already charged the card. She ordered the housekeeper to cut off the power to the room. When we asked the housekeeper, she said she didn’t know, she didn’t read, she couldn’t read. There was no apology from the staff, she just said she was following her boss’s orders. Doesn’t the boss know how to read?? The housekeeper followed to take pictures of both the booking number and check-in date!!! Why didn’t you check the hotel reservation properly? The key card is only valid for 1 day. When we went down to renew the key card, the same housekeeper slammed us, saying, “Here we go again!!” It was like we were the problem, even though this wouldn’t have happened if someone who could read came to check in from the beginning. The second issue is that the check-in staff claimed that the day we checked in was a holiday, so they couldn’t check the details. But what we saw was that there was a key card already prepared and waiting, which means they should have known from the beginning that someone would check in. Why didn’t they check the details carefully to see how many days the customer had booked???
Read More
Translated by Google Icon
See original
1 people find it helpful
Profile Picture
Cholly C.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 118 week(s) ago
1. The room was not very ready. I had to go and get the room myself until I got in at 4:30 PM. 2. The staff provided poor quality service. I asked for towels and blankets since I entered the room, but they didn't bring them. I had to go down and get them myself. They used unwilling words to serve me.
Translated by Google Icon
See original
5 people find it helpful
You’ve read all the top reviews.
Number of reviews per page
20
40