Overall, the service at this hotel is quite good. The staff is friendly and responsive, the cleanliness of the rooms and public areas is also well maintained. The room facilities are comfortable, and the food served is quite satisfying.
However, for cigarette smokers, this hotel does not provide enough comfort. There is no proper smoking area, even to smoke regular cigarettes, guests must leave the hotel area. The hotel only allows the use of devices such as IQOS or other electronic cigarettes. This certainly makes it difficult for conventional cigarette lovers who want to enjoy smoking comfortably.
Although the aspects of the room, food, and cleanliness are quite good, the lack of a smoking area is an important note for management to be more friendly to the needs of all types of guests.