Strategic location, tear-jerking room. How could I not cry? I was sleeping soundly at 2 a.m. only to wake up to insects and cockroaches infesting my bed, and the power suddenly going out. My advice to management: it's such a shame the location is so strategic, it just needs to be cleaned.

Seriously... The room floor is wet, the wooden floor is up, everything is open... It's dim too.

The hotel is infested with cockroaches. All night long, tiny cockroaches swarmed under the mattress.

I could only charge my phone for 20 minutes, the room didn't meet my expectations: it smelled of cigarettes (I requested a non-smoking room), it was dirty, and I was suspicious from the moment I entered the hotel because it didn't match the picture (it seemed like an old photo). I immediately looked for another hotel. I won't be going there again.

kamar banyak kecoa, fasilitas rusak dan tdk bersih.. komplain, tetap diberi kamar yg kotor..

dirty, smelly, there are cockroaches, the sheets haven't been changed, the AC isn't cold, the toilet is also dirty, it's a total dud, it's better to be a little more expensive but clean

The AC is broken, the wardrobe is broken, the floor is dirty, it doesn't match the expectations from the picture, the room I'm staying in is not suitable to live in.

the staff it's okay but the clean of room it's really bad

Paid for VIP, but the AC was broken, only given a fan.

Late check in at 4 am, but the condition of the room is so-so.. no towel, no amenities, no trash. TV remote is broken.. trash scattered in front of the elevator is very unethical for guests.

Yes, it's okay to stay.

There are small animals in the bathroom, I don't know what... the wallpaper is peeling off... there is no door grate, the blanket is thin like a bed sheet...

no soap provided and the room was very dirty

Not really, just staying here once was enough, at first I thought it was good because it was advertised. But not really much to complain about

Please provide towels, why are there soap and toothpaste when guests want to check in, but when there are towels, they have to be asked for first and are given towels with holes.

I got room 403, oh my gosh, there was no AC at all, they only gave me a fan. That's all I had to do was go back and forth from the 4th floor to the 1st floor to ask for a solution. The fan I brought was really dusty, the mattress was dirty and itchy. Basically, if you want to stay here, think again.

Stay here, close to the mosque, Old Town, Mangga Dua Mall, and the National Monument. The rooms are decent for the price.

The walls were peeling off a lot, the bathroom glass didn't open, and it took a long time to wait for towels, none of which were provided in the room.

The AC is not cold enough, the room feels hot, it is not well maintained and cleanliness is poor (there is no trash can outside the room)

Hopefully the existing facilities can be improved... it's a shame to have facilities like this... at least good access