Great place to stay in and staff are courteous.

Clean room, shop and train nearby all good!

the staff was helpful the room had some sound seemed from the boiler

The room was very clean and the bed was really comfortable. Very effective use of space.

Good location, accessible to transit station both bus and train, nearby shops as well.

Nothing to complain about. Just Perfect. Place is Spacious for 4 people, groceries and convenient stores are nearby, place is clean, beds are comfy, hotel is in a residential area which is what i like, and train track nearby so you can hear the train something, but its doesn't bother us,hotel itself is quiet too,dont really hear much from the next door. Basically all the negative comments that I've read from other booing website i didn't experience it. I think the owner do take customer review quite seriously,and adjusted accordingly. Note that it is about 7 minutes walk to Oku station, and 15 minutes to Tabata station,so if you dont like walking or you can walk that far then this wont be the place for you, but my family and I walk everywhere Basically, we walk all the time, so this is not an issue for us. And you do have to bring your garage downstairs once when its full, but we dont mind doing that too, its basically like a apartment more than a hotel. Overall 5 out of 5!

It was good we would stay again

There were so many aspects of this property that made it perfect for our stay. Firstly the apartment had all of the things we needed when travelling with our 12 and 9 year old - laundry, kitchen, air-con, instructions for all of the appliances. We were surprised that even though we were one train station away from Ueno, the area was quiet and peaceful. I will definitely stay here again. Although check in is virtual, there was always someone on site to help if needed.

Great to have washing facilities and a great place to stay

The staff was friendly and the place was very neat and clean. Amazing location.

Did not have a good experience

The property was very clean and secure. The staff were super friendly and helpful. It’s a distance away from everything, but the train station is only a block away. All in all, a great value for a piece of mind. Thanks!

What a great place! My family of 4 really appreciated the space and comfort. It was clean, modern and equipped with all the appliances we needed. The Prism Inn Ogu is conveniently located near the Oku Station. We enjoyed the small stores and restaurants in the neighborhood. We were greeted by a lovely and friendly employee who thoroughly explained the property and policies. We definitely would stay again and will recommend to our Hawai’i family and friends who visit Japan often.

Great place, it’s located in a very cozy area, close to Mac Donald’s, 7/11 and metro! We were total of 4 people staying there. It was enough room for all of us and the bathroom was clean. The people at the reception were helpful and very nice!

Great place to stay. Very nice property!

Host (Duc) was super nice and friendly.

We had a wonderful stay in this clean and spacious apartment, perfect for our family of four! The location was super convenient with Oku Station nearby, and having McDonald's and convenience stores just a stone's throw away was a bonus. The bathroom heater was a lifesaver - it dried our clothes in no time! The loft area is a hit with the kids and the beds are so comfy. We'll definitely be back!

The room was spacious for a family of four. In-room laundry was very helpful. The neighborhood was nice and quiet. Our only complaint is that we needed more options to hang our laundry for drying. Some sort of retractable clothesline would have been helpful.

Great stay overall. The unit met expectations for the most part. The couch that pulled out had stains unfortunately and no sheets were left for our use on the couch. Additionally, the place would benefit from a small dining table.

Theres two stations near the Property, one is 1.2 KM away form the property. Therefore if you do have a lot of luggage, please consider taking the cab. Otherwise, a very spacious and good hotel to stay at. Love the design.