9.2
Exceptional
From 359 reviews
Cleanliness

9.4

Room Comfort

6.8

Traveler Reviews HOTEL WITH

Number of reviews per page
20
40
Top reviews
Charlotte
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

They did not respond to messages so we were unable to check in and had to book another hotel
Susan
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Terrible hotel! Terrible communication and service!! Do not book here. I booked and paid for a 5 day stay. Then they contacted me via Expedia message and said they were overbooked and canceled my reservation without giving me a refund. I thought it was a mistake because I was able to book my reservation and they took my money. However, they wouldn’t give me any check in details and ghosted me. I tried to get my money back through Expedia but they are also giving me the runaround. I have had to explain my story multiple times and have gotten nowhere! I had to change my vacation plans and cancel my visit to Busan. I am wasting so much valuable vacation time and energy having to deal with this nightmare. This is an untrustworthy hotel. Who allows you to book a reservation, pay for a hotel and cancels it by messaging without giving your money back? Do not book here unless you want this to happen to you. I would give this zero stars if I could.
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Soojin
icon-Friends and Family with Friends
Friends and Family with Friends
4.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Okay for a short stopover, but we ended up moving At around 40,000 to 50,000 KRW, you get what you pay for. It’s an okay choice if you just want to drop your bags and sleep for a night. But for our 2-night trip, it wasn't comfortable enough. I brought our luggage in, took a short rest, and immediately booked the Ramada Haeundae to move there instead.
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Jose
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Friendly staff
christopher
6.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

It was impossible to contact the property management. It seems like they believe that they had the perfect system so all they need to do is giving out check in and check out information. They need to have bigger towels also.
Jun Kyeoung
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The location of the hotel was great, close to the beach and metro station. There are many of good restaurant option nearby.
Chi Sum
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

The room and location were actually great. Clean, spacious, and near markets, restaurants, and attractions. HOWEVER this is not set up for international tourists. It is likely meant moreso for other korean tourists. They have extra fees (well labeled, so the fees are NOT the issue) such as laundry, kitchen, and extra bedding, but the only way to pay these fees is through a bank transfer. Cash is not accepted and credit cards do not work (we tried 3 that worked everywhere else, all failed here). That means you either need access to a korean bank account or willing to pay additional bank fees to do an international wire transfer for something small like a 20000 won fee. Again, having additional fees were not the problem, but the inability for international visitors to easily pay those fees caused a lot of headache for us.
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Edward
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

While there was no staff or housekeeping available throughout my stay, the room was quite spacious and had no mold or significant scuff marks, no smoke smells. The TV was great - had Netflix, Youtube, Disney+, and had its own kitchen and washer/dryer. Great room for a very small price. You do need to follow certain instructions after reservation in order to gain access to the room, though, but I followed them carefully and got in. Hope this review helps a lot to the budget-friendly traveller!
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Amy
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

The good: The location is great, steps to the beach and close to many shops, public transit, and restaurants. In-unit laundry and kitchenette are useful to have. The bad: we booked a room with two beds, but our room only had one. The owner did not reach out to communicate this before check-in. The rules basically prohibited cooking anything with any smell at all, so the stove was useless. The owner offers cash for a good review, so keep that in mind when reading reviews.
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Amber
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Great spot
Kwangyu
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

전체적으로 괜찮았지만 화장실 변기와 세탁기에서 심한 악취가 났고 침실 방문을 닫으니 문에 달린 옷걸이에 오래 된 바짝 마른 수건 두개가 걸려있었음. 거실 쇼파에 있는 깔개에 머리카락. 위치는 매우 편리했고 위생상태만 더 개선된다면 아주 좋을 것 같다는 생각
Maria Louella
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

I had a fantastic stay! From the start, communication with the property manager was excellent—they were quick to respond and incredibly helpful with any questions I had. Check-in was smooth and hassle-free, which made arriving after a long journey so much easier. The location is absolutely perfect—close to Haeundae beach and traditional market, everything I needed, including restaurants, shops, and local attractions. I couldn’t have asked for a better experience. Highly recommend!
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Upama
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Check-in was difficult. The property didn’t send self check-in instructions even though I had sent them the information requested as soon as I received the request. They would not answer their phone or respond to text messages. After a few hours of waiting for them to respond, I downloaded WhatsApp to see if they were in WhatsApp. Again, no answer when calling but they finally responded to my WhatsApp text messages and sent me check-in instructions. They never responded to my phone text messages. The room wasn’t clean - hair all over the floors, we even saw pubic hair!
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Luis
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

This hotel offers incredible value and a prime location for exploring the city. The comfortable accommodations provide a relaxing retreat after a busy day. Guests appreciate the friendly and attentive service provided by the staff. Modern amenities ensure a pleasant and convenient stay. I highly recommend this hotel for both business and leisure travelers.
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Kelly
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 79 week(s) ago

Hotels.com verified review

We booked 2 rooms for our family of 5 (young kids); unfortunately the rooms were in different apartment buildings. One room was reasonably well appointed and in ok condition, the other was not. The beds in both rooms were very hard, and quite uncomfortable. However, the location of the property, being right on the beach and next to restaurants/convenience stores was excellent and the price per night was reasonable.
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SI
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

재방문 무조건 하고싶어요 2월 너무 여행가고싶었는데 정말 편하게 쉬다 왓습니다 ㅎㅎㅎ 친절한 사람들~ 꼭 다음에 또 봐요
Abigail Alvina
8.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

We loved that it’s close to the beach and restaurants.
Irina
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

Nice room to stay on the coast. Close to the beach, shops and entertainment.
Monette
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 109 week(s) ago

Expedia Group verified review

It’s excellent. We have everything we need in the hotel: Microwave, electric kettle, rice cooker, washing/drying machine, stove. Toiletries were provided. It’s also very clean! It’s near the beach. Convenience stores are all over the place. Bus stops around the corner too. It was an easy check in and check out. The only downside was that host speaks/writes only in Korean, I had to translate everytime. We had a great stay and I will actually book again if given a chance to go back to Busan!
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Dmitry
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 113 week(s) ago

Hotels.com verified review

Went to this hotel with my friends. The place was really nice and really cheap in comparison with the hotels nearby. 10/10
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