TranzMAV Hotel Samarinda

Explore TranzMAV Hotel Samarinda
8.5
Very Good
From 209 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.2

Meal

8.2

Location

8.2

Service and Facilites

8.3

People often mention about TranzMAV Hotel Samarinda
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Ambiance (17)
Bathroom (17)
Hotel Area (16)
Staff Friendliness (14)
Surroundings (13)
Bedroom (13)
Accessibility (11)
Check-in/out Time (11)
Room Space (11)
Distance to City Center (10)
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Traveler Reviews TranzMAV Hotel Samarinda

Number of reviews per page
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40
Customer reviews
Selvy A.
icon-origin-TRAVELOKA
5.0
/10
Reviewed 1 week(s) ago
Honestly, there is no positive impression whatsoever from this hotel. 1. The entrance to the hotel is very far and minimal lighting. 2. The staff was not friendly at check-in. 3. The atmosphere is horrible, it's a shame that such a large area has no adequate lighting. 4. Dirty! Everything is dirty, the mattress, the bathroom are all dirty and dusty, I'm not sure the sheets were changed. 5. The phone in the room doesn't work. 6. I arrived at 10:30 PM and the parking lot was empty, the room request was full. Okay, no problem, but the onity room access was not possible and the room was immediately changed. So is there or not? Is it true that those who can't access the room key are changed? Hopefully my assessment will be input for this hotel. I see that it needs a lot of improvements and proper management. Thanks, won't come back!
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Yunita S.
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5.3
/10
Reviewed 8 week(s) ago
The hotel bathroom was extremely dirty, the water smelled fishy, and the bed was also dirty. The drawers were also dirty, and there were still tissues left. The advertised room was very different from the actual room.
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6 people find it helpful
Hanna K.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 9 week(s) ago
Zonk... The room was okay, but the hot water in the bathroom didn't work. And you couldn't have breakfast or swim 😎🤦‍♀️
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k***a
icon-origin-TRAVELOKA
9.0
/10
Reviewed 9 week(s) ago
The hotel actually has a lot of potential. The rooms are very comfortable, the elevator is futuristic, the receptionist is kind and friendly, and it's close to a big mall. But unfortunately, because it's quiet, some facilities are not well maintained: the children's playground, bathrooms, and the swimming pool. But as for the bathroom, as long as you contact the receptionist if there are any problems, it's actually safe and under control. However, the cleanliness issue in the bathroom could actually be resolved by the staff checking it again before guests enter. Otherwise, it's okay, especially for those looking for comfortable accommodation near a big mall.
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1 people find it helpful
N***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Comfortable and nice view, also suitable for those who don't like crowds.
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1 people find it helpful
S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.6
/10
Reviewed 16 week(s) ago
The view is insanely cool from the top, you can really see the view of SMD. The room is spacious, I took a twin bed. The staff is friendly, the security is quick to help with our luggage. The facilities are really good, the AC is really cold, there is a refrigerator, the TV is also big, the WiFi is fast. The lack of access is a bit scary, the incline is really really high, it's also dark at night. Yesterday the shower floor was slippery and yellow. Hopefully it will be better in the future.
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Ramadhani Y.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 17 week(s) ago
The hotel staff is friendly. The food is sparse, and in fact, it's not even available. The pool is very dirty and poorly maintained. Despite the low price, this should be maintained. The rooms are no better than those at Oyo. I wouldn't stay here a second time, and I don't recommend it.
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1 people find it helpful
Riyadi S. K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
It was a pleasant stay. The rooms were clean and the staff were friendly.
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2 people find it helpful
Veronica T. R.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
The service during check-in/check-out was very good, the hotel staff were all friendly, and the parking was spacious.
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l***a
icon-origin-TRAVELOKA
5.4
/10
Reviewed 18 week(s) ago
The hotel is too remote and quiet, and the cleanliness is very poor. The toilets smell, and the swimming pool is dirty and poorly maintained.
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f***i
icon-origin-TRAVELOKA
5.6
/10
Reviewed 20 week(s) ago
The water heater is broken, the bathroom floor is slippery and cannot be cleaned, the door handle is broken, the elevator is broken & if you want to go to the lobby you have to go up the 2nd floor using the stairs, access to the hotel is not very clean.
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y***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 20 week(s) ago
cool really nice place
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1 people find it helpful
N***r
icon-origin-TRAVELOKA
5.6
/10
Reviewed 25 week(s) ago
Not recommended. The receptionist said the hotel has only been open for less than a year, but the furniture, like the shower, is already rusty. The bathroom is dirty. The ambiance is creepy.
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3 people find it helpful
s***o
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 28 week(s) ago
Cool, calm, quiet, peaceful, cool, makes you sleep soundly.
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l***g
icon-origin-TRAVELOKA
8.5
/10
Reviewed 30 week(s) ago
Maintain cleanliness and improve service
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H***i
icon-origin-TRAVELOKA
6.2
/10
Reviewed 32 week(s) ago
The hotel is not yet fully functional as a hotel.
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1 people find it helpful
Lia A.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 32 week(s) ago
It's quite clean, the furniture is still new, the Japanese-style interior is really cool, the staff are friendly, good job, hopefully the hotel will get busier
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u***s
icon-origin-TRAVELOKA
8.2
/10
Reviewed 32 week(s) ago
The room area smells strongly of wood, perhaps because the material is wood and damp.
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1 people find it helpful
R***f
icon-origin-TRAVELOKA
8.5
/10
Reviewed 32 week(s) ago
The room is really nice, the bathroom is also clean, in short, I recommend staying here.
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1 people find it helpful
P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 38 week(s) ago
The hotel is very clean, the staff is very friendly, the service and facilities provided are also very good.
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