Overall Ratings & Reviews La Quinta by Wyndham Reynosa

I came to get my wisdom teeth removed and noticed this hotel was new, so we had high hopes and decided to stay for three nights. The first night went well, but things quickly took a turn for the worse. The morning after my surgery, I returned to the hotel to find that the entire building had lost power. Since I needed a functioning air conditioner to recover comfortably, we started looking for another hotel. Around 3 PM, the power was restored, so we decided to stay. Unfortunately, that night the electricity went out repeatedly—more than six times. By 8 AM the next morning, it was out again and didn’t return. What made it even more frustrating was that all the surrounding businesses had power—only the hotel remained without it. At that point, we decided to move to Altavista, a nearby hotel just minutes from La Quinta, and it was a much better experience. To make matters worse, despite being one of the few if not the only remaining guests in the hotel, no staff member ever checked in with us or offered any updates about the power situation—likely because they were too busy on their phones. I will not be staying at La Quinta again, and I cannot recommend it to anyone.

El hotel está excelente y los empleados muy amables solo tuvimos un problema con nuestra suv que en el estacionamiento alguien desconectó unos cables que no permitía que encendiera, afortunadamente mi esposo al revisar se dió cuenta y solo al conectarlos volvió a encender, checaron el video de las cámaras de seguridad pero no encontraron nada, la verdad no entendí quien y porque hicieron eso a nuestro vehículo

Hotel was super clean and staff were super friendly. Most important the stress was safe.

Excellent customer service and great customer service and support.

Safe and quiet location. Restaurants close by. Full size breakfast. Great staff.

Safe place

Super clean & excellent staff

We got a room with two queen beds. The room had a fridge, coffee machine, iron, hair dryer, and microwave. They also cleaned my room every day and were always so professional and helpful.

Brand new

Excelente everything

Bedroom was comfortable

Need employees to be happy

It’s brand new very quiet restaurant in hotel is a nice touch.

The guy at front desk was very helpful

Brand new. Basic but comfortable and clean.

Beautiful people

HOT WATER NOT WORKING IN THE SHOWER AREA ,NO MATTER WHICH DIRECTION WE TURNED THE KNOB ON. MALE RECEPTIONIST DURING CHECK OUT WAS NOT FRIENDLY .HE HAD HOUSEKEEPER CHECK BILLETED ROOM UPON CHECK OUT ,HE DIDNT EVEN SAY ,IF I WAS CLEARED TO LEAVE ALREADY . NEEDS FURTHER TRAINING . ON THE UPSIDE, BREAKFAST SELECTION WAS EXCELLENT .

Clean

Great Breakfast, delicius .. all service

Clean