The kind gentleman at check in gave us a brand new room- great new look and style!! Can’t wait till they finish the renovations in 2026 …

Excellent staff

The staff is so kind and the location can’t be beat. Merely steps from all that Old Town Colmar has to offer.

I liked the hotel because it was in the old town and close to all restaurants and attractions and the staff were very nice and friendly, always ready to help. Also it was a very short walk from train stations. Overall it was a great hotel.

From the 4 stars given and photos shown for this hotel, I was expecting something a whole lot more than what we had. The room was so small, we could barely get around in it, and we aren’t large people. Only one side of the bed had an outlet, so had to plug in phone and watch over on small table that was crowded with a coffee pot and glassware. The condition of the room and bathroom was very outdated, with poor workmanship on the flooring and bathroom door. The bathroom door hinge was actually being held on with glue. Great care had to be taken each time the door was opened/closed so it wouldn’t fall off. The laminate flooring had huge gaps between the planks which moved when walking on them. Was concerned my foot would get pinched by them if not wearing shoes. Bathroom was quite small, you could test your head on the wall in front of you while using the toilet. The toilet flusher looked like it was cheaply added over an existing flusher. New knew if it was going to work or not. This room was over priced and definitely not 4 stars.

We had a nice stay and enjoyed the indoor pool with our baby. A crib was provided. Very nice staff. Merci beaucoup!

Great location for the Christmas market.

Located in the centre of the city . Walkable to the Christmas Markets, restaurants and more. It has a pool and spa that comes included. The room was small, which it was still no problem for 2 persons. The restroom was super small (shower is separate, which also needed more lighting). It was pricey maybe because of the season.

Lots of space to put suitcase and belongings, efficient room, but horrible pillows! Best part of the whole experience was the girl at the front desk. Incredibly efficient and super friendly, felt more like you were at someones house.

The hotel and everything it supplied was excellent. The location was perfect for everything we wanted to do.

Good location. Nice room v good pool. Nice staff

Very nice hotel on the edge of Colmar old town. Very helpful staff. Only minor concern was the breakfast was a bit overpriced.

Amazing hotel!! The staff was SUPER friendly and helpful. Excellent location to wander the town for shops, restaurants and museums.

Nice big room. Nice bathroom. Nice, hot shower. Very friendly and helpful staff.

Great location for the Christmas markets.

Great, friendly staff! Excellent location for access to the Christmas market and shops of downtown. Parking is nearby at a public lot, but not onsite. Breakfast was really not great. Also, the property is okay, but not great.

Very friendly staff. Our kids liked the ice machine. :)

Great hotel in the heart of Colmar. It was a short two minute walk to the major spots in Colmar (shopping, Christmas markets, restaurants). Check-in was superb and the staff put our luggage into the room while we were out for lunch. The room was very comfortable, with a king size bed, and comfortable sitting area. The hotel staff was incredibly helpful and friendly. They have an amazing breakfast and their bar serves drinks until 1am. Overall, a very good hotel in a great location.

The Rapp was a great place to stay! Clean room, nice shower, The Hotel staff were GREAT! The lobby area was spotless.....

close to town, walking distance, great staff, very friendly