We apologize for any inconvenience caused. Regarding breakfast, we informed our staff upon check-in that it is included in the room rate and you can order it upon request. By choosing your breakfast in advance, our staff has time to prepare the ingredients. Please inform our staff upon arrival and we will prepare a fresh and delicious breakfast. The delay in serving breakfast is due to the early arrival of other guests. Not only will you miss breakfast upon arrival, but other guests who arrive earlier will also have to wait. Breakfast is not served exclusively at our hotel. On fully booked days, we use a large amount of hot water to prepare drinks. Our staff is constantly refilling the water heater, so there may still be hot water when you arrive, delaying breakfast service. We have not received feedback from other guests regarding the breakfast service on that day, but there may be some imperfections. Our staff is trying our best, so we appreciate your understanding and cooperation. Thank you! Hotel Management Team