Overall Ratings & Reviews Holiday Inn Express & Suites BENSON by IHG, an IHG Hotel

Stopped for the night on our way south. Conveniently located off of I-95. Clean, updated. Checkout is 12.

Very nice and clean… friendly staff

Staff was very polite, clean room, plenty of parking

Great property, great price. Lots of good options nearby. Hotel only a few months old. Best hotel breakfast. Lots of good options. Nice staff. Slept great. Well worth it!

Almost brand new hotel , smells like a new house.

The staff was very kind when I went for breakfast. The pancake machine was not working the woman working there got it to work after I went outside. She actually made me a plate of pancakes and brought me utensils where I was sitting very nice. Very kind people I would definitely stay again

Comfortable and excellent

The lobby area was well lighted and cool and the staff was professional and welcoming, but when we got onto the elevator to go to our room on the second floor, the doors closed, and the lights went out. I was stuck in a non functioning elevator with a young child, two small dogs and all the paraphernalia that entourage needs. When the door did open and we were able to leave the elevator, I had to make it up to our room consoling my granddaughter, carrying a dog who previously had a heart attack and can barely walk on level ground without collapsing. I had to make several trips to get all of our stuff to the room climbing in a sauna of a stairwell to a sauna of a room. Not once did anyone offer to help. Not staff. Not guest. Did I mention I am eighty seven years old? During our whole stay, which granted was one night did we get one "I'm sorry for the inconvenience." I realize this was an unusual event, but even so, with a corporation like HIG, some common courtesy should be extended.

Conveniently located near I95

Brand new hotel. Clean and accommodating

Wonderful ❤️

Awesome

The pool water should be heated. The need more cookies in the lobby We did not get any.

I like how clean it was.

Nice hotel. Would stay here again.

Brand new, couldn't beat it

Fantastic

Pizza box left in room from prior guest

Greeted nicely when we arrived. Enjoyed the fitness room and loved the tvs on the equipment. Breakfast was delicious. My son loved the pancake machine while my husband enjoyed the eggs. The beds were so comfortable! Had a great nights sleep.

Great hotel! Looks like it was just built. The room was super clean and nice. The pillows, bedding and beds were clean and comfortable. Staff were all nice. Check in and out was super easy and fast. Breakfast was supper yummy and had lots or variety. Would recommend!