9.3
Exceptional
From 22 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.1

Meal

8.7

Location

9.2

Service and Facilites

9.0

People often mention about eLKa-eS Villa
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Family Friendly (2)
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Traveler Reviews eLKa-eS Villa

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40
Customer reviews
ALI J.
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 week(s) ago
impressive with family..
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A***h
icon-origin-TRAVELOKA
9.1
/10
Reviewed 10 week(s) ago
Nice room, complete facilities, delicious food.
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AI NURAENI
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Feel at home and comfortable and want to come here again
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1 people find it helpful
F***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
The villa is nice, but it wasn't very comfortable. When I was there yesterday, the water heater wasn't working properly because it used gas, not electricity. This was even cold in Lembang. The swimming pool was dirty, and it was only a little late in the day before the water was turned on, so I had to check out. Hopefully, this will be improved.
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E***N
icon-Staycation
Staycation
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10.0
/10
Reviewed 24 week(s) ago
cool, the view is good, only the swimming pool is not big enough and not deep
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.6
/10
Reviewed 25 week(s) ago
So many flies around the premises, even in the villa and dinning room. Water heater did not work Breakfast was just ok, not more variety No Netflix or local TVs But the staff were friendly and the atmosphere there was great, near to many hang out places.
1 people find it helpful
Accommodation's Reply
07 Jan 2026
Dear Valued Guest, Thank you for choosing our hotel. Our technical team checked the hot water system prior to your check-in. However, some guests may still experience insufficient hot water. If you have any questions, please contact our manager immediately via the WhatsApp number provided upon check-in. We will respond as soon as possible. Regarding the flies, there is currently a significant number of them. We have been regularly disinfecting to reduce the fly population, but we cannot completely eliminate them. We have updated our breakfast menu to reflect your room rate. All breakfast options now include chicken, eggs, vegetables, carbohydrates, and fruit. The entire eLKa-es Villa team extends its sincere gratitude.
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K***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 25 week(s) ago
The villa is cute and the garden is beautiful. The swimming pool is a plus. The kitchen is fully equipped and the staff is helpful. Perhaps the breakfast menu, if the quantity is limited, could be improved. This way, breakfast can still be memorable, not just an additional amenity. Overall, it could be an option to return with a large family.
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4 people find it helpful
R***a
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Leisure
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10.0
/10
Reviewed 31 week(s) ago
Very satisfying. The service is very fast, highly recommended for family gatherings, the view is great, and it's chill. Perfect if you want to escape the hustle and bustle of Jakarta and get away from work 👍🏻😘
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Dicky
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8.8
/10
Reviewed 35 week(s) ago
Easy check-in, strategic location. Room cleanliness and kitchen equipment could be improved.
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1 people find it helpful
M***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 40 week(s) ago
Stayed here with six people, and the place and cleanliness were okay. But it's a shame they don't provide mineral water in each room. And there aren't even towels provided in the rooms, so you have to ask for them. Hopefully, the service will improve in the future, because it's a shame that the place is nice but the service is so lacking.
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1 people find it helpful
Accommodation's Reply
01 Sep 2025
Dear Guest, Thank you for staying with us. Regarding towels, according to our villa regulations, they are provided upon request. This was also conveyed directly by the receptionist to the guest during the check-in process, that towels, hairdryers, cooking utensils, and other amenities can be requested as needed. Regarding mineral water, we apologize for any possible oversight by our staff. Mineral water should be available in every room. Thank you for your feedback, we will correct this error and continue to improve the quality of service to improve the guest's stay experience. Warm Regards, eLKa-es villa Team
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Diego M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
The service is very satisfying, even the owner greets the guests...
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2 people find it helpful
S***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 43 week(s) ago
My first time in Lembang and I chose to stay here. I stayed for two nights. The room was clean, the food was delicious, the amenities were complete, and we could even cook. The caretaker was very kind, and the owner, oh my God, was very friendly and kind.
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2 people find it helpful
Sindi S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 59 week(s) ago
The place is ok, but if possible, add facilities in the room like toothbrushes.
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5 people find it helpful
f***i
icon-origin-TRAVELOKA
9.4
/10
Reviewed 102 week(s) ago
The place is new, so the restaurant isn't finished yet, but the place is OK for families, there is a swimming pool, the facilities in the rooms are complete, the room conditions are clean, the bathroom & hot water are available, for my unit there is a bathtub. Overall OK & recommended for families.
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1 people find it helpful
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