Our hotel experience far exceeded our expectations. Staff helped us book tours; the breakfast was fantastic and the property was exceptionally clean. This was all accomplished well within our traveling budget. If we were ever to come to Hoi An again, we would definitely stay there.

Fast internet, excellent staff and service, breakfast spread was large with egg station n pho daily. Varied freshly baked bread, Viet coffee station plus coffee with oat milk even! Fruits and Viet specialties. Highly recommend

Most Amazing Experience with Rejuvenation Services in the Spa. Wonderful staff, property, and a variety of breakfast options. 100% would book again!

Located close to but not too close to the old town. The saltwater pool was heated to a comfortable 30 degrees- much appreciated in 16 degree- weather! Gym was well -equipped and the breakfast had lovely spread of fruit and healthy options. Opposite the hotel is a spa called the Castle Spa where I had a wonderful hot stone massage at a very reasonable price. Would stay here again for my next trip to beautiful Hoi An!

The staff was very helpful booking excursions for us. There is also shuttle services.

Excellent and beautiful hotel. Pool was so warm and inviting! The location was great! Comfortable beds.

The type of coffee was not my cup of coffee!

Excellent overall experience from front desk to rooms to facilities. Best part was the friendliness and helpfulness of the staff. Specific shoutout to Van, one of the managers of the hotel for taking care to ensure everyone had a great experience and received any help needed. She was the best! Highly recommend the hotel for all sorts of travelers.

The staff made the stay a memorable experience. Definitely looking forward to my return back at this property

We didn’t want to leave this nice place. Everything is so new, fresh, clean, relaxing. Friendly and welcoming staff. Everyone contributed to a pleasant stay! Thank you for upgrading our room with Orbitz rewards, we enjoyed our room with the garden, it was very convenient and cozy!

Great stay.

Great hotel. Perfect for families and people who want to explore old town but also want some quiet. Breakfast is amazing Kids club is staffed with lovely ladies

Best hotel in Hoi an. Great for families Quiet and comfortable beds for a great sleep Love the private movie theatre

This hotel is amazing. I’m surprised it’s not double the price. Staff are so friendly. Buffer breakfast is top notch Little extras like movie area / kids club is really valued Super convenient location so many food options close by. Rooms are sound proof and block out blinds make for a great sleep. Swim city rooms are the biggest but no window or balcony. Only possible downside is the floors outside room are shiny marble would be very slippery when it’s wet/ raining

A fresh new property, the staff went above and beyond with customer service and were very friendly. The late checkout was convenient, allowing us to do a little more before leaving. The only negative is the hotel style set-up, generally quiet but sone guests above us were thumping around, moving furniture and banging doors between 2-3 rooms until 1am. A complaint to the front desk quickly resolved the situation. Also the mattress was extremely hard, although this is common in SE Asia it was extremely hard!

Wafaifo is a new resort hotel in Hoi An and as such its cleanliness was expeceted and delivered. Staff were very friendly even though they struggled with their English at times. Pool, breakfast and spa were all good. A better rotation of b/f items would be helpful to long stay customers and a wider dining menu would also be nice. These were said without any discredit to the staff. Duc the manager was very helpful with assisting my family's room and transport needs. He was always at hand to provide support and recommendations. Will recommend.

Planned on staying for 3 nights and ended up adding on 2 more nights because we loved this place so much! The most amazing attentive staff, attention to detail in everything they do from decor, spa, service, and a pillow menu, great location, relaxing pool… I can’t say enough about how wonderful this place is. It really blew us away! Have stayed in numerous relais chateaux properties and the service and care was on par or perhaps better!

Nice, very clean, new & modern, excellent staff, very kind. Thank you.

A really nice stay with super kind and attentive staff

This is a resort, very new, and barely a 10-min walk from all the main attractions in town. My family and I enjoyed the temperature controlled pool. Breakfast was great and a pretty big selection. Eating by the pool and at the cafe by the reception area was also great. The design throughout this resort is very nice and blends modern convenient features such as automated shades with Vietnamese cultural flavors. All the staff we interacted with were very nice and eager to help and get feedback on our stay. We highly recommend this resort and hope it stays clean and well maintained until we return in few years to Hoi An.