The room smelled bad, from the bedroom to the toilet. I wanted to check out immediately after checking in because there were no slippers, no towels, no phone number in the room, and when I tried to call the reception to get the official contact number, it was the sales number. In the end, I had to go down to the lobby to find the reception, and received a perfunctory room service response. Even then, no staff member came up to my room to bring me my belongings!