The Windsor Castle Hotel

Explore The Windsor Castle Hotel
9.0
Exceptional
From 351 reviews
Cleanliness

9.2

Room Comfort

8.8

Service and Facilites

9.2

Traveler Reviews The Windsor Castle Hotel

Number of reviews per page
20
40
Top reviews
Charmaine
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Centrally located and close to everywhere I needed to be. The staff were absolutely amazing and friendly. I experienced an issue on my first night with a very overwhelming smell in the room, and the staff went above and beyond to assist—offering a refund and even suggesting I book alternative accommodation. I chose instead to step out for dinner and spend some time in the public area with a drink, hoping the smell would dissipate, which it thankfully did. Throughout my stay I was looked after exceptionally well by the staff. The restaurant menu was limited due to renovations, which was understandable. Overall, despite the initial issue, the level of service was outstanding and I would happily stay here again if I’m in the area.
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stephen
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great spot. All A grade
Laura
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Ok for a nights stay while visiting a local friend. Bugs in the room and noisy until bar closes.
helga
icon-with Children
with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was clean and spacious. Enough room in the family room for 2 extra rollout beds. Staff were very friendly and accommodating to our request for extra beds. Location is great with restaurant and bar downstairs. Great atmosphere.
Colette
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes
Donald
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great place too stay affordable and in great condition
Kaye
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great
Choon Suan
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Beautiful hotel rooms.
Alan
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Our room was clean, the staff fixed a minor problem with the shower immediately and were friendly.
Kristy
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The room had a stale smell upon arrival. AC turned on and this was alleviated. Live music could be heard, but finished by midnight.
Dylan
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The rooms here were very clean and well-appointed, and the staff were very helpful and accommodating too. The only negative point would be that the wi-fi seemed to be non-accessible on the upper-floor (and wasn't great downstairs, outside of the main pub area, either). It's located in a nice part of Maitland though, a few nice cafes nearby and an IGA in walking distance. Definitely worth checking out the Thai and Vietnamese restaurants a block over too.
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Owen
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

This was the second time we stayed, it’s a nice place. Unfortunately the WiFi reception in the room was so poor it didn’t actually work during our stay, even so, we would definitely stay again.
Lindsay
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Good
charmaine
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Clean and tidy room. Quiet even though ontop of the pub. Tea, milk biscuits provided
Mary
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Clean and comfortable, staff were great, very friendly and helpful. The room was spacious and the bathroom was adequate. Convenient dining in the bistro and the food was delicious.
ben
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Everything in one place.
Marian Lola
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Very friendly and helpful staff. Room was very clean and sufficient amenities for our needs. My only issue was that we forgot to ask for a ground floor room, but that's my fault. Overall very happy with our stay.
Kaye
icon-Business
Business
10.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

The shower gel in room 14 didn’t work.
Jasmine
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Clean room| quiet |
Scott
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great rooms for the price
Number of reviews per page
20
40